Financial services

Central Bank of Jordan Launches Second National Financial Inclusion Strategy

The Central Bank of Jordan commits to adopting the UN Principles for Responsible Digital Payments

Recourse > How to make it clear, quick and, responsive!

How are financial service providers, governments, and regulators improving recourse systems to increase trust and treat users fairly?

Our work on agriculture

Learn about how the Alliance advocates for responsible payment digitization in agriculture

Make recourse clear, quick, and responsive

Case studies from The Philippines, Ghana, and Mexico to demonstrate how recourse has been improved

IWCA Endorses Responsible Digital Payments to Accelerate Women's Economic Participation in Coffee Value Chain

The IWCA endorses UN Responsible Digital Payments as a game-changer for women at every step of the coffee supply chain.

Progress Report on the Implementation of the G20 High-Level Principles for Digital Financial Inclusion

This progress report compiles responses from a self-assessment survey conducted among both G20 and non-G20 countries, incorporating guidance from international standard-setting bodies. The aim is to produce a comprehensive summary highlighting key findings and suggesting potential next steps for the GPFI.

How to shape inclusive financial ecosystems with interoperable QR codes

Interoperability drives global digital inclusion. Over 25% more adults access government payments, but siloed systems hinder seamless transactions.

Call to Action: Responsible Digital Payments to Accelerate Climate Action

Urgent measures needed to address climate vulnerability impacting 3.6 billion people, particularly women and marginalized groups.

Positive progress on digital wages

New data confirms that adopting digitization promotes decent work and economic growth and reduces inequality.

Merchant digitization emerges as one key driver for Pakistan’s inclusive economic growth in UN report

The Better Than Cash Alliance presents its most recent report, providing recommendations to support MSMEs and enable their transition into the digital payments ecosystem in Pakistan.

Responsible Payment Digitization in the Coffee Value Chain

The Pocket Guide to Responsible Payment Digitization in the Coffee Value Chain will inform stakeholders on opportunities and tools available for payment digitization.

Reaching Financial Equality for Women (2023 edition)

A 10-point action plan for governments and businesses to prioritize women’s digital financial inclusion

Digital Financial Inclusion For the Success of the One African Market

The African Union, AfCFTA, the Better Than Cash Alliance & Smart Africa, launch a call to action to drive responsible digitization for the achievement of Agenda 2063.

Improving climate resilience & disaster response through digital payments: Insights from the 2023 HLPF expert roundtable

Insights from the 2023 HLPF expert roundtable

Strengthening Digital Financial Inclusion in Government-to-Person Payments to Women: Lessons for Emerging Economies

This brief reviews the use of digital technology in G2P payments to women in India.

Igniting women-led development with inclusive digital finance: G20 EMPOWER summit resounding appeal

G20 EMPOWER summit ignites the vital role of digital finance in achieving gender equality

Driving financial inclusion in the Philippines: Why last-mile communities are key to winning the battle

Guide to Data Sources For Financial Inclusion Research

This report introduces five global databases covering account ownership, payments, digital adoption, trust, and the digital gender gap. It suggests data gaps and indicators helpful in fostering evidence-based policymaking.