Financial services

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Global Resources >> Industry Reports

Informal Sector and Mobile Financial Services in Developing Countries: Does Financial Innovation Matter?

This paper investigates the impact of mobile financial services - MFS (mobile money, and mobile credit and savings) on the informal sector using data from 101 emerging and developing countries over the period 2000-15.

© © Better Than Cash Alliance
Global Resources >> Toolkits

Digital Financial Services Toolkit Toolkit

The toolkits, available both in French and English, are designed for financial service providers (FSPs) who want to go digital.

Global Resources >> Toolkits

A Regulatory Diagnostic Toolkit for Digital Financial Services in Emerging Markets Toolkit

This University of New South Wales paper proposes a framework – a Regulatory Diagnostic Toolkit (RDT) – designed to support financial regulators in emerging markets to advance their regulatory regimes for DFS.

© © Better Than Cash Alliance
News >> Ideas & Updates

Three ways financial providers can improve digital financial services for women

by Emilia Klimiuk and Lisa Kienzle of Grameen Foundation
© Grameen Foundation
Global Resources >> Industry Reports

Building consumer demand for digital financial services–the new regulatory frontier

Digital financial services (DFS) are held out as key financial solutions for improving financial inclusion. However, targeted end users often offer little in the way of obvious profitable op…
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Client Voices: Rwandans Speak on Digital Financial Services

Based on a survey of over 1,200 people in three districts of Rwanda, this Smart Campaign report delves into the experiences of users of digital financial services.

© © CFI + Smart Campaign
Global Resources >> Industry Reports

Data Privacy and Protection: Guidance Note to Kenya’s Digital Financial Services

This guidance note highlights how Kenya’s innovation and fintech ecosystem can comply with data protection laws while keeping the customer in mind.
© ©FSD Kenya
Global Resources >> Industry Reports

Mobile Coverage and its Impact on Digital Financial Services

“The study finds that the type of mobile coverage provided has a significant effect on the DFS UI and type of mobile phone that can be used for DFS access.Feature phones and Unstructured Supplementary Service Data transactions continue to be the choice for the vast majority users.”
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Partnering With the Private Sector to Extend Digital Financial Services to the Unbanked

This GIZ and Amarante Consulting study shares learnings and challenges with mobile wallet uptake among Syrian refugees, women and unbanked Jordanians.
© © Bill & Melinda Gates Foundation
Global Resources >> Industry Reports

Management of Mobile Financial Services—Review and Way Forward

The paper provides an extensive literature review of the existing global MFS industrya and discusses key learning and recommendations based on insights from ‘Easypaisa’ in Pakistan.

Global Resources >> Industry Reports

Mobile Financial Services In Bangladesh

The report provides an overview of the MFS progress in Bangladesh and discusses how selection of staff and beneficiaries from USAID agriculture and health projects are using both traditional and mobile financial services.

© © BSR.org
Global Resources >> Industry Reports

An Introduction to Digital Financial Services (DFS)

Digital Financial Services (DFS) is a relatively new, low-cost means of digital access to transactional financial services. Often termed ‘mobile money’ or ‘mobile financial services,’ DFS is…
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Financial Products And Services For Women's Financial Inclusion: A Policy And Regulation Design Toolkit

A toolkit for policymakers and regulators to formulate, design, and implement gender-transformative policies for financial products and services.
© Cover image - Jonathan Erasmus/iStock
Global Resources >> Industry Reports

Women’s Financial Inclusion, Digital Financial Services, and COVID-19 Policy Response: Case of Paraguay

Report on Paraguay’s COVID-19 policy response, digital financial services, and women’s financial inclusion.
© © 2023 (March), Alliance for Financial Inclusion. All rights reserved. Image by Karol Moraes/Shutterstock
Global Resources >> Toolkits

Investing in Responsible Digital Financial Services Part I – Overview of Guidelines Toolkit

This is a first draft of the Guidelines (Overview – Part I)
© © Better Than Cash Alliance
Global Resources >> Toolkits

Investing in Responsible Digital Financial Services Part II – Proposed Actions and Selected References Toolkit

This is a draft of the Guidelines (Part II – Proposed Actions and References)
© © Better Than Cash Alliance
News >> Newsletter

Uruguay makes huge strides towards universal access to financial services

Uruguay has taken a further step towards its goal to provide access to financial services to all with its announcement that it has joined the Alliance.

© © United Nations Foundation
News >> Newsletter

Steering post offices globally towards digital financial services

The Universal Postal Union (UPU), the UN’s agency for postal services, has joined the Better Than Cash Alliance.

News >> Ideas & Updates

Digital Financial Services Can Help Bring Millions of Women Into the Workforce

This blog post was originally published on Gallup.com
News >> Ideas & Updates

Going rural with digital financial services

When a family member first told Mary that she could use her mobile phone to store her money, she felt that she had finally found a safe place to keep the earnings from her vegetable sales….
© ©Malaika Media Uganda