Good practices

Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods

This report discusses Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods.

The Digital Public Goods Charter

Co-led by the Digital Public Goods Alliance and DIAL, the Charter aims to secure cross-sector commitments to safe, inclusive digital public infrastructure.

Inclusive distribution: advancing gender equality in the fast-moving consumer goods sector

This IFC and We-Fi learning brief introduces how gender equality can be advanced within the distribution activities of the FMCG sector.

Fintech Partnership Playbook

How can we gainfully engage the private sector to strengthen digital finance ecosystems? New USAID Playbook shares 5 objectives and 10 illustrative plays, including examples, that are extrem…

Mobile money enabled cash aid delivery: Operational handbook for mobile money providers

Section 1 of this handbook provides essential background on the humanitarian sector and cash and voucher assistance (CVA) programmes. Section 2 outlines the operational steps involved in delivering CVA

Digital identification: A key to inclusive growth

In this report, McKinsey Global Institute discusses the opportunities and challenges in setting up a good digital ID system. It also features case studies on Nigeria, Ethiopia and India. …

Tech’s raid on the banks

Technology is shaking up the banking industry and The Economist is taking notice. This week's cover story discusses the potential risks and benefits of the “smartphone revolution in finance”…

Fintech and Financial Inclusion: Lessons Learned

CGAP worked with 18 fintech pilots across Africa and Asia. This set of case studies describes for each pilot the service that was piloted, the nature of its testing, and emerging lessons. Th…

“Payment and Settlement Systems in India: Vision 2019 – 2021

With an aim to create a cash-lite economy, the Reserve Bank of India has published its “Payments System Vision 2021.” The document can be a useful resource for members like Ghana who are wor…

Report of the High-level committee on deepening of digital payments

Nandan Nilekani-led high-level panel submitted its report on deepening digital payments in India. It calls for pivoting the ecosystem from issuance to acceptance and shares practical recommendations for doing that. The report refers to 6 Alliance publications.

How policymakers can drive uptake of digital payments

New BCG publication discusses the foundational elements that raise the chances of a successful digital journey. Laying the foundations for a cashless economy, it says, should begin with an overarching national payments agenda driven by key stakeholders, including the government. 

Imparting financial literacy through tablets

Consumer protection standards for digital credit 

Similar to the RDPGs, this Smart Campaign publication identifies standards for responsible digital financial services, especially credit. It aims to guide the practices of both fintechs and traditional financial service providers undergoing digital transformation. 

The age of digital interdependence

The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.  

Emerging trends in managing payment fraud

Based on surveys from 566 business leaders, a new VISA report finds that the top 3 (payments-related) fraud concerns are ID verification, data privacy, and transaction monitoring. It calls for taking a more holistic approach to fraud management which involves a mix of new technologies and new skills.

How to create a digital ID for inclusive development

This USAID guide aims to: 1) illustrate how investments in ID systems impact individuals and their households; and 2) provide specific how-to guidance to help donors, program managers, and M&E specialists get started in thinking about ID ecosystems.

Early Lessons on Regulatory Innovation to Enable Inclusive FinTech

Read the University of Cambridge and UNSGSA report on how regulators are innovating to better respond to financial innovation….

Global payments revenue reach $1.9 trillion

Payments generated $1.9 trillion in revenue last year with financial companies in Asia-Pacific taking home almost half of that amount. Read McKinsey's Global Payments Report 2019 to learn more.

Global cooperation to tackle digital divide

UNCTAD’s Digital Economy Report presents recent trends and discusses key policies for value creation and capture and calls for greater international collaboration.

Here’s how governments can help mobile phones become a humanitarian lifeline

This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.