The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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The paper examines the effects of mobile money as financial technology and service innovation on consumer demand, connecting the effects to the fast evolving mobile technologies (from 1G to 4G).
To effectively use of mobile technologies, this study develops a multifaceted framework to analyze critical success factors and determine an optimal solution for mobile technology adoption in travel agencies.
The report establishes how the mobile industry impacts the United Nations Sustainable Development Goals, and provides a set of commitments that will ensure that the SDGs are an enduring influence on our industry’s roadmap.
Building upon social role theory (SRT), this study explores the driving forces of trust in mobile social networking services (mobile SNS) for different genders.
The paper estabishes that mobile applications are well positioned in Bangladesh’s m-commerce market and are capable of driving sales of high-end mobile phones while providing better services to the users.
The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.
Through an extensive literature review, the paper provides evidence about role of mobile banking as well as branchless banking is significant for women entrepreneur’s empowerment, especially for financially including them.
In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…
The report provides an overview of the MFS progress in Bangladesh and discusses how selection of staff and beneficiaries from USAID agriculture and health projects are using both traditional and mobile financial services.
The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…
New GSMA and UNHCR report looks at the ways in which refugees are using their mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators. It identifies affordability, literacy, digital skills, and charging as the main barriers to mobile phone ownership and mobile internet usage.
“Purpose – The paper provides a holistic overview of already available academic literature of mobile banking, business model innovation and ecosystem and activity system perspective of busin…
What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.
This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.
Section 1 of this handbook provides essential background on the humanitarian sector and cash and voucher assistance (CVA) programmes. Section 2 outlines the operational steps involved in delivering CVA
The paper studies the incidence of new mobile money excise duties on the adoption of electronic money.
This report reveals how the mobile gender gap is changing in low- and middle-income countries, as well as ranking the factors preventing equal mobile ownership and mobile internet use for me…
The aim of the paper is to bridge the theoretical and methodological gap to evaluate how the social construction of m-banking enables and constrains poor women to access G2P payments in Pakistan.