CASE STUDY
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Building a Gateway to Digital Payments in Afghanistan: The World Food Programme’s E-Voucher Initiative

In Afghanistan, the World Food Programme (WFP) turned to digital payments to deliver food aid and has experienced many benefits by transitioning to e-vouchers and mobile money.

The move dramatically increased the speed, efficiency, security and transparency of payments. E-vouchers prevent the need for long and dangerous journeys to collect cash payments or food packages, and substantially cut administrative costs. The initiative – the largest of its kind to date – also advances financial inclusion by introducing formal financial services in a country where today, only one in 10 people are in the formal banking system.