Building Inclusive Digital Payments Ecosystems: G20 Guidance Note for Governments

A report by the Better Than Cash Alliance for the G20 Global Partnership for Financial Inclusion

Digital financial services have been an important component of the G20’s work in promoting financial inclusion and driving economic growth since 2009. The G20 High-Level Principles for Digital Financial Inclusion, published in 2016, outlines eight principles designed to inform national plans to leverage digital financial services. The aim of these principles is to sustainably increase financial inclusion while fostering inclusive growth, sustainable development and protecting users of digital payments.

Endorsed by G20 Heads of State and Government, this guidance note supports the implementation of these principles in the context of inclusive digital payments ecosystems, reflecting lessons drawn from policy development and implementation initiatives undertaken in several countries.

GPFI website