Resources on this page are categorized based on the following types:
This paper suggests pathways forward to help realize these benefits, with specific recommendations.
The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.
GSMA report estimates that mobile phone ecosystem contributes around $16.7 billion to the Pakistani economy. To enhance the impact of mobile-enabled digital transformation, it calls for improving digital financial inclusion and taking a whole of government approach to development.
New World Bank Findex note discusses the many ways in which young people in Sub-Saharan Africa are using formal financial services for entrepreneurship.
The UNDP report analyzes the recent growth across three foundational dimensions of social assistance in the continent - legal frameworks, institutions and financing.
New CGAP focus note explores the core idea behind future-ready G2P payments, lays out its advantages and challenges, and describes how governments can create modern G2P payments systems. It draws heavily from ongoing efforts in Bangladesh, India, Kenya, Tanzania and Zambia.
The World Economic Forum and International Trade Centre’s “Africa e-commerce agenda” discusses 8 policy areas - including enhancing digital payments - that can help unleash the potential of e-commerce in the continent.
This FSD Kenya analysis demonstrates the utility of social media (Twitter) analytics tools for monitoring discussions around consumer protection.
This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.
This Brookings policy paper, by Prof. Njuguna Ndung'u, argues that instead of increasing the tax base, taxation on mobile phone transactions may end up reversing the adoption of digital payments in Kenya. It says these lessons are also relevant for other African countries considering similar taxes.