Digital Payments Resources

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Industry Report

Leveraging Digital Financial Solutions to Promote Formal Business Participation

This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.
© © Pagos Digitales Peruanos (PDP)
Industry Report

Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods

This report discusses Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods.
© © The Author(s) 2019
Industry Report

bKash: Revolutionizing Mobile Financial Services in Bangladesh?

This study discusses the emergence of bKash as the m-banking pioneer in Bangladesh. It focuses on the services provided by bKash and its current operating scenario in Bangladesh. bKash’s str…
Industry Report

Blockchain and supply chain management integration: a systematic review of the literature

“Purpose This paper aims to identify, analyse and organise the literature about blockchains in supply chain management (SCM) context (blockchain–SCM integration) and proposes an agenda for …
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Understanding merchant payments landscape 

A new Karandaaz study shows that around 95% of merchants in Pakistan do not accept digital payments. To promote adoption, it calls for creating awareness among users, better infrastructure, interoperability and reliability of services.
© © Better Than Cash Alliance / Allan Gichigi
Industry Report

Mobile-delivered economic ID for inclusion of SMEs

Unregistered SMEs account for 65% of Nigeria’s GDP. Most of them often struggle to demonstrate their personal and business credentials to service providers and customers. This GSMA research finds that there is a need for new approaches to identity and mobile-delivered ‘economic ID’ solution holds promise.
© © Better Than Cash Alliance
Industry Report

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

This Harvard Business School paper concludes that consumers who switch to digital payments maintain their purchase frequency but spend more and are less likely to return their purchases.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Perspectives from SME banking leaders

IFC report aggregates responses from 114 SME banking executives serving more than 17.5 million small businesses.