Digital Payments Resources

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Industry Report

Distribution 2.0: The future of mobile money agent distribution networks

In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…
Industry Report

Building inclusive payment ecosystems in Tanzania and Ghana

At the heart of this financial transformation is the rise of digital payments services through which nearly any individual or business can send or receive money in real time for almost any p…
Industry Report

Digitizing Uganda’s Education Sector with Mobile Payment Platform

A new payment platform launched by Mastercard, UNICEF and the Ministry of Education in Uganda is gaining traction, reaching over 130,000 registered students in just one year….
© © Better Than Cash Alliance
Industry Report

Why Do Defaults Affect Behavior? Experimental Evidence from Afghanistan

We report on an experiment examining why default options impact behavior. By randomly assigning employees to different varieties of a salary-linked savings account, we find that default enro…
© © World Cocoa Foundation
Industry Report

Bargaining to work: the effect of female autonomy on female labour supply

The use of digital cards for government safety net transfers enhanced women’s decision-making power in the household and led to a 92% increase in women’s likelihood of participating in the l…
© © Copyright 2018 GSM Association
Industry Report

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…
Video

Digitization in local development workshop in Senegal (French)

© © eWaterPay | WaterAid.org, Priya Sippy
Industry Report

One token changing the game for sustainable rural water supply in Tanzania

A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …
© © Better Than Cash Alliance
Industry Report

Mobile banking: A potential catalyst for financial inclusion and growth in Pakistan

This paper traces the history of mobile banking in Pakistan, studies various models of mobile banking and assesses its current state.

Industry Report

New Public Management Issues in Zimbabwe

This chapter discusses the ecological contexts, processes, and trajectory of New Public Management (NPM) in Zimbabwe.

© © Better Than Cash Alliance
Industry Report

Growth of mobile financial services key learnings from literature, industry analysis and cases

This paper includes an extensive literature review on Mobile financial Services (MFS)and provides an overview of existing MFS landscape.

© © Better Than Cash Alliance / Emmanuel Doe
Video

Voices from Ghana

© © Roger Yebuah
Alliance Report

Country Diagnostic: Ghana

This Diagnostic Report shows Ghana has taken important steps toward digitizing its economy, and has several of the building blocks of an inclusive digital ecosystem already in place.
© © Better Than Cash Alliance
Industry Report

Finclusion to Fintech: Fintech Product Development for Low-Income Markets

The paper presents detailed insights from 15 years of financial inclusion research to highlight the importance of fintech, including proposing product development ideas for Fintech players, to better serve developing world market.
Industry Report

Digitizing Merchant Payments: What Will It Take?

The presentation provides ideas for digital payments to replace cash as the most used mode of retail merchants worldwide.

Industry Report

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.