Digital Payments Resources

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© © Better Than Cash Alliance
Industry Report

What explains low adoption of digital payment technologies? Evidence from small-scale merchants in Jaipur, India

New research from India states that low adoption of digital payments among small retailers is not a result of supply-side barriers, such as affordability and availability. It is due to deman…
© © Bill & Melinda Gates Foundation
Industry Report

How one platform connects cities and boosts small businesses

How can platform approaches drive the digitization of cities? Learn how CIVICO and Accion are helping customers and small businesses, in Bogota, Mexico City, and Santiago, connect and transact.
Industry Report

Mexican customers want their financial service providers to offer convenience

2 out of 3 Mexicans now have access to formal financial products yet most of them still prefer cash. This insights2impact report suggests that to sway consumers, you have to provide them with the same convenience, flexibility, and sense of belonging as informal and social alternatives.
Industry Report

Cash usage behaviour and its implication for digital payments: A case of Ghana and Nigeria's smallholder cassava value chain

Education programs and awareness campaigns can help improve mobile money usage among smallholder cassava farmers in Nigeria and Ghana. Better agent network and incentives may help too. Read …
© © Dayan Berhe / Better Than Cash Alliance
Industry Report

Using digital tools to grow africulture and financial inclusion in Ethiopia

Ethiopia has a sole mobile network provider and a banking sector that is closed to foreign ownership. Does that make it easy for the government to take a rural-first approach to digitization? Learn about it more in this USAIDFeed The Future brief that also mentions the Alliance.
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Industry Report

Mapping the Merchant's Mind: An Analysis of Digital Payment Behaviors by Fixed Store Merchants in Jaipur

A year and a half post demonetization, only about 5% of India’s ~60 million MSMEs own digital acceptance devices. This report provides a deeper context and recommendations on small business profiles, infrastructure, needs, behaviors, and perceptions.

Industry Report

Is mobile payment still relevant in the fintech era?

This study analyzes whether mobile payments are still relevant for the fintech industry by comparing three mobile payment projects – Oi Paggo in Brazil, TCASH in Indonesia, and M-PESA in Kenya.