Digital Payments Resources

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© McKinsey & Company | mckinsey.com
Industry Report

Accelerating winds of change in global payments

The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.
© gsma.com
Industry Report

Distribution 2.0: The future of mobile money agent distribution networks

In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…
© Copyright Peter Ryan
In the Media

Financial inclusion is making great strides

View on The Economist
© © Copyright 2018 GSM Association
Industry Report

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…
Industry Report

Digitizing Merchant Payments: What Will It Take?

The presentation provides ideas for digital payments to replace cash as the most used mode of retail merchants worldwide.

© © Better Than Cash Alliance
Industry Report

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.

In the Media

Shining a Bright Light on the Role of Digital Payments in Expanding Energy for All

View on Business Fights Poverty
© © GSMA
Industry Report

Decade Edition of the State of the Industry Report on Mobile Money

The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.
Industry Report

Mobile for Development Utilities Annual Report

What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.
© ©Mercy Corps/Lily Frey
Industry Report

Quality of service more important than cost for humanitarian workers

The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).

© © International Rescue Committee/Facebook
Industry Report

IRC: Financial transfers an essential part of humanitarian response

The 2015 Annual report of International Rescue Committee’s (IRC) highlights their work on the frontlines of Syrian crisis.

Industry Report

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.
© Deepti KC and Mudita Tiwari
Industry Report

World Development Report 2016: Access to the Internet inadequate

USAID has commissioned this study to understand the perceptions towards digital payments among consumers and merchants in low-income communities. The research provides key findings from quantitative surveys carried out in Indian cities- Mumbai, Hyderabad, Kota, Vishakhapatnam, Guntur and Jaunpur,
© © photo by Sujan Sarkar
In the Media

Digital payments: Save time, save costs, save lives

View on Devex Impact
Industry Report

Investing In Girls: Opportunities for Innovation in Girl-Centered Cash Transfers

This paper suggests policymakers and other stakeholders should leverage trends toward financially-inclusive e-payments as a means to achieve multiple potential objectives for bringing financial inlcusion to adolescent girls.