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© © GSMA
Industry Report

Mobile money enabled cash assistance: User journeys in Burundi

This report understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.
© © GSMA
Industry Report

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
© © United Nations
Ideas & Updates

Webinar > Digital Payments in Ebola Response: Lessons for the COVID-19 Crisis

The Better Than Cash Alliance will host a webinar to highlight key lessons from Sierra Leone’s use of digital payments in their Ebola response, which shaped the outcome of the crisis in West Africa.

© © GSMA
Industry Report

The Digital Lives of Refugees

This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.
© © Bill & Melinda Gates Foundation
Industry Report

Partnering With the Private Sector to Extend Digital Financial Services to the Unbanked

This GIZ and Amarante Consulting study shares learnings and challenges with mobile wallet uptake among Syrian refugees, women and unbanked Jordanians.
© © UNICEF Bangladesh
Alliance Report

Cash Digitization: UN Collaboration, Coordination, and Harmonization Opportunities

New digitization study recommends strengthening cash assistance collaboration across UN agencies & partners, to improve coordination and harmonization.
© © eWaterPay | WaterAid.org, Priya Sippy
Industry Report

One token changing the game for sustainable rural water supply in Tanzania

A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …
© © Better Than Cash Alliance
Industry Report

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.

© ©Mercy Corps/Lily Frey
Industry Report

Quality of service more important than cost for humanitarian workers

The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).

© © International Rescue Committee/Facebook
Industry Report

IRC: Financial transfers an essential part of humanitarian response

The 2015 Annual report of International Rescue Committee’s (IRC) highlights their work on the frontlines of Syrian crisis.