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Industry Report

Barriers to transforming government in Jamaica: challenges to implementing initiatives to enhance the efficiency, effectiveness and service delivery of government through ICTs (e-Government)

It can be argued from the data analyzed that the factors which undermine the use of ICTs to improve government efficiency, effectiveness and public service delivery in Jamaica include: techn…
© CGAP
Industry Report

DaviPlata: Taking Mobile G2P Payments to Scale in Colombia

This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…
Industry Report

Incentives for the Introduction of Agents by Banca de las Oportunidades in Colombia

A CGAP report analyzing the agent incentive scheme introduced in Colombia in conjunction with the payment of social cash transfers. [More information](http://cgap.org/publications/incentives…