Digital Payments Resources

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© © 2024 The CALP Network.
Industry Report

The State of the World’s Cash 2023

A report by the CALP Network analyzing the trends, challenges, and opportunities of cash and voucher assistance (CVA) in humanitarian aid.
© ©UN World Food Programme / Rein Skullerud
Ideas & Updates

LEARNING SERIES >> Collaborating to scale the responsible digitization of humanitarian payments

There is an urgent need and powerful opportunity to further boost the outreach, efficiency, and efficacy of digital humanitarian payments through enhanced coordination between UN agencies.

© ©BFA Global
Industry Report

Digital Finance for Climate Resilience (DF4CR): A Framework for Action

Catalyzing an ecosystem for action to address the impacts of climate change among the world’s most vulnerable
© © International Rescue Committee / M Jacques Serbia
Alliance Report

Improving Humanitarian Payments Through Digital Innovation: Challenges and Opportunities

This report assesses the challenges and opportunities of responsibly digitizing the delivery of humanitarian payments through an exploration of five key technologies.
© © Shutterstock/ Yaw Niel
Industry Report

COVID-19: Making the case for robust digital financial infrastructure

In this report, the relationship between financial infrastructure and the performance of disbursement programs in their design ambition and how well they delivered is assessed.
Industry Report

Covid-19 G2P Cash-Transfer Payments

This brief highlights the role of cash transfers and digital distribution as a part of COVID-19 response in Colombia.
© © GSMA
Industry Report

Mobile money enabled cash assistance: User journeys in Burundi

This report understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.
© © Better Than Cash Alliance / Junarya photography
Alliance Report

Success Factors in Tax Digitalization

This report presents a powerful new demonstration of how digital payments can transform millions of lives for the better.

Industry Report

Here’s how governments can help mobile phones become a humanitarian lifeline

This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
© © GSMA
Industry Report

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
© © Better Than Cash Alliance
Industry Report

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.

Industry Report

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.