Digital Payments Resources

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Toolkit

COVID-19 Exclusion Working Group (Gender) – Introduction and Strategic Enablers for Digital Payments

COVID-19 is causing unprecedented health, economic and social crises and threatens the poverty and inclusion gains that have been made over the last decade.

Industry Report

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…
© © Better Than Cash Alliance
Industry Report

Household finance and economic development

This chapter provides an overview of financial inclusion around the world and discusses the empirical evidence on how the use of formal financial services significantly contribute to inclusive growth and economic development.

© © SAIIA
Industry Report

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…
© © Bill & Melinda Gates Foundation
Industry Report

Mobile money

This review provides an overview of the operations and impacts of mobile money in the developing world and discussing what the future of mobile money in developing economies may look like.
Industry Report

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

Industry Report

Liberian Teacher ePayments: Stepping Stones to Inclusion

This blog, focussing on case of Liberia, discusses how digital payments are improving government service delivery and leading to higher take-home pay and improved transparency.

Industry Report

Digital Finance and Innovations in Financing Education

The working paper discusses critical challenges in education finance and the innovations in digital finance, which plays an important role on the Sustainable Development Goal for education.
Industry Report

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.
Industry Report

Mobile Banking Adoption and Diffusion: Enabling and Constraining Social or Financial Inclusion among Poor Women in Pakistan?

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, the paper investigates how the adoption of mobile phones enabled and constrained poor women for receiving G2P payments and its impact on poor households.

© CGAP
Industry Report

DaviPlata: Taking Mobile G2P Payments to Scale in Colombia

This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…
Industry Report

Electronic G2P Payments: Evidence from Four Lower-Income Countries

This CGAP Focus Note presents the evidence gained from a comprehensive study of the experiences in developing and implementing e-payment schemes linked to financial inclusion in four lower-i…