Digital Payments Resources

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Alliance Report

Country Diagnostic: Viet Nam

Digital payments enable inclusive growth and advance the Sustainable Development Goals, through cost savings, increased transparency, financial inclusion and greater women’s economic participation.

Industry Report

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…
Industry Report

Mobile banking in the government-to-person payment sector for financial inclusion in Pakistan

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, this paper critically examines mobile banking usage by women beneficiaries and technology’s effects on the institutional properties of their households.

© © Visa report cover
Industry Report

Mapping the Merchant's Mind: An Analysis of Digital Payment Behaviors by Fixed Store Merchants in Jaipur

A year and a half post demonetization, only about 5% of India’s ~60 million MSMEs own digital acceptance devices. This report provides a deeper context and recommendations on small business profiles, infrastructure, needs, behaviors, and perceptions.

Industry Report

Is mobile payment still relevant in the fintech era?

This study analyzes whether mobile payments are still relevant for the fintech industry by comparing three mobile payment projects – Oi Paggo in Brazil, TCASH in Indonesia, and M-PESA in Kenya.

© © SAIIA
Industry Report

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…
Video

Digitization in local development workshop in Senegal (French)

© © eWaterPay | WaterAid.org, Priya Sippy
Industry Report

One token changing the game for sustainable rural water supply in Tanzania

A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …
Industry Report

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Digital Finance and Sustainable Water Service for all

The brief examines specific barriers to access and sustainability in the water sector, and discusses channels through which DFS can help providers overcome those barriers.
© © Ministerio de Desarrollo e Inclusión Social del Perú
Alliance Report

Country Diagnostic: Peru

This Diagnostic Study shows that Peru has a powerful opportunity to drive financial inclusion and continue modernizing its economy through further reforms to support digitization of payments.
Industry Report

Digital Finance Energy

This brief elucidates how digital finance is enabling pay-as you-go (PAYG) energy expansion, which delivers greater access to wide-ranging financial products to the unbanked. It discusses the evidence from Kenya, Uganda, and Ghana.

© © Better Than Cash Alliance
Industry Report

Mobile for Development Utilities Programme: The Role of Mobile in Improved Sanitation Access

This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.
© © World Cocoa Foundation
Alliance Report

Country Diagnostic: Nigeria

This diagnostic measures the current state of the transition from cash to electronic payments by estimating volumes and values of payments made in Nigeria, as well as assessing the likelihood of further movement by looking at payment use cases associated with each key shift stage.