South africa

In South-East Asia, Grab and Gojek bring banking to the masses

Why should retailers shift to digital payments? An average digital payments user of Grab, a ride-hailing service, makes twice as many transactions than those who use cash and is 30% more lik…

Truly mobile money – ride-sharing and mobile payments in South and Southeast Asia

Transportation Series: Blog 4…

Accelerating Financial Inclusion in South-East Asia with Digital Finance

Focussing on women, and micro, small, and medium enterprises (MSMEs), the paper highlights that digital financial solutions could play a significant part in closing gaps in financial inclusion and povides insights from Indonesia, Philippines, Cambodia, and Myanmar.

Bill & Melinda Gates Foundation: The Impact of Mobile Money on Poverty Toolkit

Mobile money accounts have spread widely in select regions of the developing world, particularly in Sub-Saharan Africa. This Research Brief focuses on the individual and household impacts of mobile money.

Investing In Girls: Opportunities for Innovation in Girl-Centered Cash Transfers

This paper suggests policymakers and other stakeholders should leverage trends toward financially-inclusive e-payments as a means to achieve multiple potential objectives for bringing financial inlcusion to adolescent girls.

Digital Payments and Financial Inclusion Key to Poverty Alleviation and Economic Growth, say World Leaders

Digital Payments and Financial Inclusion Key to Poverty Alleviation and Economic Growth, say World Leaders…

Mobile payments and financial inclusion: Kenya, Brazil, and India as Case Studies

This paper considers the impact of the regulatory environment on mobile payments as a channel for delivering inclusive financial services using Kenya, Brazil and India as case studies.

Fintech and Financial Inclusion: Lessons Learned

CGAP worked with 18 fintech pilots across Africa and Asia. This set of case studies describes for each pilot the service that was piloted, the nature of its testing, and emerging lessons. Th…

Decade Edition of the State of the Industry Report on Mobile Money

The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.

Should graduation programmes replace the more conventional cash transfers? 

What comes after unconditional cash transfers? Does the inclusion of some form of graduation programs offer a more sustainable solution to poverty? Read this blog to learn more about the deb…

Mobile for Development Utilities Annual Report

What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.

Accelerating winds of change in global payments

The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…

Building consumer demand for digital financial services–the new regulatory frontier

Digital financial services (DFS) are held out as key financial solutions for improving financial inclusion. However, targeted end users often offer little in the way of obvious profitable op…

New Technologies in Cash Transfer Programming and Humanitarian Assistance

The research examines the constraints to the uptake of these technologies in humanitarian programming, and has identified barriers to wider adoption of new technology that can be broadly gr…

The Future of Supply Chains: Why Companies are Digitizing Payments

New report underscores benefits of shifting from cash to digital payments in corporate supply chains.

Youth, entrepreneurship and digital financial inclusion

New World Bank Findex note discusses the many ways in which young people in Sub-Saharan Africa are using formal financial services for entrepreneurship.

Governments can use digital financial technologies to fight corruption

Debit cards provide flexbility to displaced families in Mali

August 2013 newsletter, Debit cards provide flexibility to displaced families in Mali, Giving Voice to Indonesian Cocoa Farmers on e-Services, Mobile Money Surveys

Finclusion to Fintech: Fintech Product Development for Low-Income Markets

The paper presents detailed insights from 15 years of financial inclusion research to highlight the importance of fintech, including proposing product development ideas for Fintech players, to better serve developing world market.