Financial inclusion

IWCA Endorses Responsible Digital Payments to Accelerate Women's Economic Participation in Coffee Value Chain

The IWCA endorses UN Responsible Digital Payments as a game-changer for women at every step of the coffee supply chain.

How to shape inclusive financial ecosystems with interoperable QR codes

Interoperability drives global digital inclusion. Over 25% more adults access government payments, but siloed systems hinder seamless transactions.

Call to Action: Responsible Digital Payments to Accelerate Climate Action

Urgent measures needed to address climate vulnerability impacting 3.6 billion people, particularly women and marginalized groups.

Reaching Financial Equality for Women (2023 edition)

A 10-point action plan for governments and businesses to prioritize women’s digital financial inclusion

Three key findings that show that financial equality is within reach in our lifetime

New data from the World Bank’s Global Findex Database 2021 confirms the centrality of digital payments in reaching financial equality for all.

World Bank: Fintech and the Future of Finance

This report explores implications of financial services’ digital transformation for market outcomes - and regulation and supervision - and how these interact.

LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.

The Great Unbundling

CGAP explore how financial services are changing through a business model lens, and what fintech’s ‘unbundling’ of banking means for financial inclusion.

LEARNING SERIES >> Government ownership and leadership over digitization – critical to driving and scaling up digital payments

Planning: Vision and commitment to make digital payments a national priority

LEARNING SERIES >> Institutional capacity-building on digital payments is needed if recommendations are to achieve sustainable national transformation

Building capacity within government agencies that champion digital payments

LEARNING SERIES >> What will it take for small merchants to embrace digital payments?

Small merchants exert a big influence on the global economy.

LEARNING SERIES >> Working together to prioritize merchant payment digitization and co-create solutions

Scaling digitization of payments for small and micro merchants by convening key stakeholders to co-create solutions.

Financial Access Survey: 2021 Trends and Developments

The twelfth annual Financial Access Survey (FAS) reveals considerable expansion in the usage of digital financial services during COVID-19.

Innovating Digital Financial Services for Posts

Global Resources >> Toolkits

Improving Humanitarian Payments Through Digital Innovation: Challenges and Opportunities

This report assesses the challenges and opportunities of responsibly digitizing the delivery of humanitarian payments through an exploration of five key technologies.

VoxDev Lit: Mobile Money (literature review) Toolkit

Analyzing impacts and potential of mobile money on (women’s) economic empowerment, financial inclusion and poverty reduction.

Global Resources >> Toolkits

Responsible Practices to Address Seven Major Risks in COVID-19 Digital Financial Transfers Toolkit

The Report Responsible Practices to Address Seven Major Risks in COVID-19 Digital Financial Transfers identifies seven heightened risks resulting from the speed and scale of COVID-19 digital transfer responses.

Igniting SDG Progress Through Digital Financial Inclusion

We invite you to use this compendium to make digital financial inclusion a priority.

Improving Financial Inclusion through the Delivery of Cash Transfer Programmes: The Case of Mexico's Progresa-Oportunidades-Prospera Programme

This paper follows a quasi-experimental research design to assess the impact of the electronic payment system of Mexico’s Progresa-Oportunidades-Prospera (POP) programme.