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LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.

LEARNING SERIES >> What will it take for small merchants to embrace digital payments?

Small merchants exert a big influence on the global economy.

Accelerating responsible digital payments for COVID-19 relief

The devastating social and economic impacts of COVID-19 have heightened the need for proven solutions to keep the Sustainable Development Goals within reach

Digitising tax could raise $300bn annually for developing counties, says report

Tax Digitalization in Mexico: Success Factors and Pathways Forward

Mexico has been among the forerunners in tax digitalization, starting in the 1980s when it piloted digital Point of Sale (PoS) registration and invoicing.

Inclusive Growth: The Global Challenges of Social Inequality and Financial Inclusion

The book outlines a journey from enabling models of government and business to strategies for creating both financial and social inclusion and entrepreneurism as mechanisms for sustainable and inclusive growth.

Blockchain and supply chain management integration: a systematic review of the literature

“Purpose This paper aims to identify, analyse and organise the literature about blockchains in supply chain management (SCM) context (blockchain–SCM integration) and proposes an agenda for …

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.

Public Financial Management and the Digitalization of Payments

Joint report by the Better Than Cash Alliance, the Center for Global Development, and the Overseas Development Institute, building on work with the International Monetary Fund in 2017.

In the IMF’s Fight Against Corruption, Digital Payments are a Powerful Weapon

IMF managing director Christine Lagarde is to be applauded for her recent leadership in the fight against corruption, and her recognition that there is an increasingly limited role for cash …

Capturing Our Impact: Harnessing Innovation for Financial Inclusion

This World Bank e-book features stories, videos, and pictures that illustrate how digital innovation not only enables access to financial services for low-income people but also serves as an enabler for delivering clean water, solar energy, education, and more.

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…

How cities will win – digital payments and the future of smart

Transportation Series: Blog 3

For whom the cash tolls

Global Microscope 2018: The Enabling Environment for Financial Inclusion

It sets a model for an enabling environment for financial inclusion across five domains: 1. Government and Policy Support; 2. Stability and Integrity; 3. Products and Outlets; 4. Consumer Pr…

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…

Governments can fight corruption by joining the digital payment revolution

A Case Study on Monetary Fraud in a Cashless Economy

A case study on three countries Sweden, United States and India is conducted to survey variations in costs for cash and card instruments in economies that have varying extents of cash in cir…

Financial Inclusion, Digital Payments and Their Impact on Income and Tax Revenue Around the World

Using various global datasets, this study quantifies the effect of financial inclusion and digital payments on income and individual government tax revenues to be an additional $4.1 trillion in the world economy.

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.