Mobile technology

Mobile Technology and Financial Service Bundling: A Structural Estimation of Mobile Money

The paper examines the effects of mobile money as financial technology and service innovation on consumer demand, connecting the effects to the fast evolving mobile technologies (from 1G to 4G).

Identifying the critical success factors and an optimal solution for mobile technology adoption in travel agencies

To effectively use of mobile technologies, this study develops a multifaceted framework to analyze critical success factors and determine an optimal solution for mobile technology adoption in travel agencies.

2016 Mobile Industry Impact Report: Sustainable Development Goals

The report establishes how the mobile industry impacts the United Nations Sustainable Development Goals, and provides a set of commitments that will ensure that the SDGs are an enduring influence on our industry’s roadmap.

Decade Edition of the State of the Industry Report on Mobile Money

The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.

Here’s how governments can help mobile phones become a humanitarian lifeline

This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.

Mobile for Development Utilities Annual Report

What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.

Distribution 2.0: The future of mobile money agent distribution networks

In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…

Mobile for Development Utilities Programme: The Role of Mobile in Improved Sanitation Access

This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.

Mobile money enabled cash aid delivery: Operational handbook for mobile money providers

Section 1 of this handbook provides essential background on the humanitarian sector and cash and voucher assistance (CVA) programmes. Section 2 outlines the operational steps involved in delivering CVA

GSMA: The Mobile Gender Gap Report 2019

This report reveals how the mobile gender gap is changing in low- and middle-income countries, as well as ranking the factors preventing equal mobile ownership and mobile internet use for me…

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.

Leapfrogging': of the Nature and Economic Implications of Mobile Money

This survey examines the evolution of mobile money, its important role in widening financial inclusion, and the impact of regulation on the development of mobile money systems.

Mobile money spreads in Asia

Over the past five years, mobile money has gained traction in South Asia, which is experiencing an average annual growth rate of 46 percent in mobile money accounts—the highest across all regions. For more details check out IMF’s 2019 Financial Access Survey that was released last week

Mobile money enabled cash aid delivery: Essential considerations for humanitarian practitioners

This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance (CVA) programmes

Financial technologies paving a bright new path for the world's unbanked population

Based on a sample of 62 developing countries, the paper provides empirical analysis showing increase in the use of FinTech has a positive effect on the level of financial inclusion, which in turn advance sustainable economic development.

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.

GSMA: The Mobile Gender Gap Report 2021

The Mobile Gender Gap Report 2021 highlights how the mobile gender gap continues to improve in South Asia, but less so in other regions.

State of the Industry Report on Mobile Money

The GSMA shares the latest mobile money data and insights, including that 1.35 billion registered accounts are processing $1 trillion in transactions annually.

Disrupting Development with Digital Technologies