The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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This playbook discusses the various potential Value Added Services that could increase uptake of mobile retail payments in Tanzania and similar emerging markets.
On creating loyalty programs for customers….
Everything from the range of goods and services we buy to how we buy them has drastically shifted toward digital, bringing significant benefits to consumers, businesses and economies. As the…
Using various global datasets, this study quantifies the effect of financial inclusion and digital payments on income and individual government tax revenues to be an additional $4.1 trillion in the world economy.
The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…
In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…
The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…
It sets a model for an enabling environment for financial inclusion across five domains: 1. Government and Policy Support; 2. Stability and Integrity; 3. Products and Outlets; 4. Consumer Pr…
Digital Financial Services (DFS) is a relatively new, low-cost means of digital access to transactional financial services. Often termed ‘mobile money’ or ‘mobile financial services,’ DFS is…
The paper examines the effects of mobile money as financial technology and service innovation on consumer demand, connecting the effects to the fast evolving mobile technologies (from 1G to 4G).
Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…
2 out of 3 Mexicans now have access to formal financial products yet most of them still prefer cash. This insights2impact report suggests that to sway consumers, you have to provide them with the same convenience, flexibility, and sense of belonging as informal and social alternatives.
What four factors determine the digital money readiness of an economy? What measures can our member governments take to improve their ability to adopt digital payments widely? Read the lates…
How can we gainfully engage the private sector to strengthen digital finance ecosystems? New USAID Playbook shares 5 objectives and 10 illustrative plays, including examples, that are extrem…
In this report, McKinsey Global Institute discusses the opportunities and challenges in setting up a good digital ID system. It also features case studies on Nigeria, Ethiopia and India. …
New BCG publication discusses the foundational elements that raise the chances of a successful digital journey. Laying the foundations for a cashless economy, it says, should begin with an overarching national payments agenda driven by key stakeholders, including the government.
Similar to the RDPGs, this Smart Campaign publication identifies standards for responsible digital financial services, especially credit. It aims to guide the practices of both fintechs and traditional financial service providers undergoing digital transformation.
The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.
IFC report aggregates responses from 114 SME banking executives serving more than 17.5 million small businesses.
Based on surveys from 566 business leaders, a new VISA report finds that the top 3 (payments-related) fraud concerns are ID verification, data privacy, and transaction monitoring. It calls for taking a more holistic approach to fraud management which involves a mix of new technologies and new skills.