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Global Resources >> Industry Reports

Opportunities for digital in Pakistan 

GSMA report estimates that mobile phone ecosystem contributes around $16.7 billion to the Pakistani economy. To enhance the impact of mobile-enabled digital transformation, it calls for improving digital financial inclusion and taking a whole of government approach to development.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Youth, entrepreneurship and digital financial inclusion

New World Bank Findex note discusses the many ways in which young people in Sub-Saharan Africa are using formal financial services for entrepreneurship.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

The state of social assistance in Africa

The UNDP report analyzes the recent growth across three foundational dimensions of social assistance in the continent - legal frameworks, institutions and financing.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Digital Economy Blueprint: Kenya

Kenya’s “Digital Economy Blueprint” provides a conceptual framework for setting up a successful digital economy in the country. The document identifies and explores five pillars of focus and is relevant for our work not just in Kenya but across Africa.
Global Resources >> Industry Reports

How to create modern G2P payment systems

New CGAP focus note explores the core idea behind future-ready G2P payments, lays out its advantages and challenges, and describes how governments can create modern G2P payments systems. It draws heavily from ongoing efforts in Bangladesh, India, Kenya, Tanzania and Zambia.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

8 ways to boost Africa's digital ecosystem

The World Economic Forum and International Trade Centre’s “Africa e-commerce agenda” discusses 8 policy areas - including enhancing digital payments - that can help unleash the potential of e-commerce in the continent.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

bKash: Revolutionizing Mobile Financial Services in Bangladesh?

This study discusses the emergence of bKash as the m-banking pioneer in Bangladesh. It focuses on the services provided by bKash and its current operating scenario in Bangladesh. bKash’s str…
© © The Author(s) 2019
Global Resources >> Industry Reports

Did you see my tweet?  

This FSD Kenya analysis demonstrates the utility of social media (Twitter) analytics tools for monitoring discussions around consumer protection. 
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How to consolidate gains in digital payments

This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Lessons on taxing mobile money transactions

This Brookings policy paper, by Prof. Njuguna Ndung'u, argues that instead of increasing the tax base, taxation on mobile phone transactions may end up reversing the adoption of digital payments in Kenya. It says these lessons are also relevant for other African countries considering similar taxes.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Bottlenecks for mobile-money adoption

This paper aims at investigating the driving factors for mobile money adoption in the WAEMU region. It identifies literacy rate, mobile infrastructure, and banking infrastructure (ATMs\100,000 people) as the main macroeconomic determinants for adoption.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

The Digital Lives of Refugees

This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.
© © GSMA
Global Resources >> Industry Reports

How fintech is driving financial health

At a panel discussion during the recently concluded GSMA M360 Africa, Flourish’s Ameya Upadhyay presented on how to harness the power of new technologies to drive access and transparency. Check out his presentation.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Understanding merchant payments landscape 

A new Karandaaz study shows that around 95% of merchants in Pakistan do not accept digital payments. To promote adoption, it calls for creating awareness among users, better infrastructure, interoperability and reliability of services.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Extending pension coverage to the informal sector

This World Bank discussion paper argues that digital payments, along with other policies and tools, can help extend pension coverage to the informal sector in Africa. It also features case studies from 5 Alliance members namely Kenya, Rwanda, Benin, Ghana, and Uganda.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How to promote women's digital financial inclusion

Prepared at the request of the G7 French Presidency, this Gates Foundation report aims to be “a blueprint for improving digital financial inclusion in Africa.”

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Mobile-delivered economic ID for inclusion of SMEs

Unregistered SMEs account for 65% of Nigeria’s GDP. Most of them often struggle to demonstrate their personal and business credentials to service providers and customers. This GSMA research finds that there is a need for new approaches to identity and mobile-delivered ‘economic ID’ solution holds promise.
© © Better Than Cash Alliance / Allan Gichigi
Global Resources >> Industry Reports

Lessons from implementing P2G payments strategies

This GSMA study shares lessons from Orange’s work in West and Central Africa on implementing Person-to-Government (P2G) payment strategies.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Client Voices: Rwandans Speak on Digital Financial Services

Based on a survey of over 1,200 people in three districts of Rwanda, this Smart Campaign report delves into the experiences of users of digital financial services.

© © CFI + Smart Campaign
Global Resources >> Industry Reports

The Impact of Mobile Money on Poor Rural Households : Experimental Evidence from Uganda

Does access to mobile money help improve livelihood in remote settings? This paper shows that rolling out mobile money agents in Northern Uganda led to cost-savings for remittance transactions. It also shows that access to digital payments doubled the nonfarm self-employment rate and reduced the fraction of households with very low food security.