National implementation

Barriers to transforming government in Jamaica: challenges to implementing initiatives to enhance the efficiency, effectiveness and service delivery of government through ICTs (e-Government)

It can be argued from the data analyzed that the factors which undermine the use of ICTs to improve government efficiency, effectiveness and public service delivery in Jamaica include: techn…

Incentives for the Introduction of Agents by Banca de las Oportunidades in Colombia

DaviPlata: Taking Mobile G2P Payments to Scale in Colombia

This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…

Mobile payments and financial inclusion: Kenya, Brazil, and India as Case Studies

This paper considers the impact of the regulatory environment on mobile payments as a channel for delivering inclusive financial services using Kenya, Brazil and India as case studies.

Digital Payments Adoption and the Demand for Cash: New International Evidence

Cash remains in high demand despite measures by governments to keep funds digital. This Central Bank of Colombia study finds that economic growth and lower interest rates have a role to play.

Covid-19 G2P Cash-Transfer Payments

This brief highlights the role of cash transfers and digital distribution as a part of COVID-19 response in Colombia.