Financial services

Digitizing Merchant Payments: What Will It Take?

The presentation provides ideas for digital payments to replace cash as the most used mode of retail merchants worldwide.

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

Shining a Bright Light on the Role of Digital Payments in Expanding Energy for All

The Fight for Light: Improving Energy Access through Digital Payments

This report examines new business models and government initiatives for energy access that rely upon digital payments.

Digitization Can Improve Financial Inclusion for Smallholder Farmers

In Kenya, better yields and inclusive agriculture start from your mobile wallet

One of the most important tools on Everline Wakhungu’s farm is her mobile phone….

How Digitizing Agricultural Input Payments in Rural Kenya is Tackling Poverty: The Case of One Acre Fund

This new case study features an examination of the nonprofit organization One Acre Fund (OAF) which teaches better crop management techniques and provides inputs on credit to smallholder farmers throughout East Africa.

UN study: Digitization of Kenyan farmer payments helps tackle poverty

One Acre Fund cut payment losses and collection costs by over 80 percent, boosting farmers’ satisfaction and economic opportunity…

Interview with Maha Bahou, Central Bank of Jordan “Our strategy is national, not institutional”

Ms. Maha Bahou is the Executive Manager for Payment Systems & Domestic Banking Operations and Financial Inclusion Department at the Central Bank of Jordan (CBJ)….

UN report: Social network payments now reach nearly US $3 trillion in China

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Mobile payments and financial inclusion: Kenya, Brazil, and India as Case Studies

This paper considers the impact of the regulatory environment on mobile payments as a channel for delivering inclusive financial services using Kenya, Brazil and India as case studies.

Liberian Teacher ePayments: Stepping Stones to Inclusion

This blog, focussing on case of Liberia, discusses how digital payments are improving government service delivery and leading to higher take-home pay and improved transparency.

Person-to-Government Payments: Lessons from Tanzania’s Digitization Efforts

This case study explores the factors both supporting and impeding the widespread adoption of Person-to-Government (P2G) and Business-to-Government (B2G) payments in Tanzania, focusing on the period from 2012 to 2016.

New United Nations Study: Digital payments could boost tax revenue by nearly US$500 million each year and drive economic modernization in Tanzania

Findings illustrate how the private and public sector could work together to modernize economies, improve transparency and support financial inclusion and growth.

Digital payments are key implementation tool for Global Goals, say EU leaders

During this year’s European Development Days (EDDs), digital technologies and the digitization of payments emerged as key enablers for the implementation of the SDGs.

Quality of service more important than cost for humanitarian workers

The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).

Five Ways Digital Payments Are Coming to the Rescue in Emergencies

The ability to make and receive payments electronically has emerged, in recent years, as a technology hero during natural disasters and health pandemics. At a time when more people than ever…

Saving Money, Saving Lives: A Case Study on the Benefits of Digitizing Payments to Ebola Response Workers in Sierra Leone

This case study sets out key lessons from Sierra Leone’s experience using digital payments to help combat Ebola.

New United Nations study finds digital payments to Ebola response workers saved lives and $10 million

Sierra Leone’s experience shows the critical importance of preparing early for digital payments before crises hit.