Retail payments

Influence of Online Tax Filing on Tax Compliance among Small and Medium Enterprises in Nakuru Town, Kenya

This study assesses the level of awareness, specifically effect of computer literacy, regarding online filing of tax returns in the context of the Small and Medium Enterprises (SMEs) in Nakuru, Kenya.

New United Nations Study: Digital payments could boost tax revenue by nearly US$500 million each year and drive economic modernization in Tanzania

Findings illustrate how the private and public sector could work together to modernize economies, improve transparency and support financial inclusion and growth.

The Better Than Cash Journey: Kenya and Rwanda

This is the third in a series of articles written by Maura Hart on the achievements of several Better Than Cash Alliance members.

Person-to-Government Payments: Lessons from Tanzania’s Digitization Efforts

This case study explores the factors both supporting and impeding the widespread adoption of Person-to-Government (P2G) and Business-to-Government (B2G) payments in Tanzania, focusing on the period from 2012 to 2016.

The Fight for Light: Improving Energy Access through Digital Payments

This report examines new business models and government initiatives for energy access that rely upon digital payments.

La numérisation des paiements permettrait d’injecter 104 milliards de FCFA par an au PIB du Sénégal

Senegal: Digitizing payments could add FCFA 104 billion to GDP every year

Senegal: Digitizing payments could add FCFA 104 billion to GDP every year (CNBC)

Digital systems hasten service delivery

Governments can use digital financial technologies to fight corruption

Mobile power payments and smart meters plug in Tanzanian homes

Shining a Bright Light on the Role of Digital Payments in Expanding Energy for All

bKash: Revolutionizing Mobile Financial Services in Bangladesh?

This study discusses the emergence of bKash as the m-banking pioneer in Bangladesh. It focuses on the services provided by bKash and its current operating scenario in Bangladesh. bKash’s str…

Lessons from implementing P2G payments strategies

This GSMA study shares lessons from Orange’s work in West and Central Africa on implementing Person-to-Government (P2G) payment strategies.

Digitizing Uganda’s Education Sector with Mobile Payment Platform

A new payment platform launched by Mastercard, UNICEF and the Ministry of Education in Uganda is gaining traction, reaching over 130,000 registered students in just one year….

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

A Public-Private Partnership to Digitize Bus Fares in Rwanda

This CGAP blog dicsusses the successful cases of public-private partnerships to drive various digitiziation initiatives in Rwanda. One of those being ‘Rwanda Online’, which has brought 100 government services online over a period of three years and the digitization of bus fare payments in the same.

Digital Finance Energy

This brief elucidates how digital finance is enabling pay-as you-go (PAYG) energy expansion, which delivers greater access to wide-ranging financial products to the unbanked. It discusses the evidence from Kenya, Uganda, and Ghana.

Adoption of e-procurement strategy and procurement performance in state corporations in Kenya (A case of Kenya Revenue Authority)

E-procurement is the use of information technology in managing the procurement process in the organization with an aim of improving the procurement process. The study is aimed at determine R…

Kenya Case Studies in e-Payments

This document describes four case studies on the use of mobile money in Kenya, covering use by a government ministry (The Ministry of Lands), an NGO implementing partner of USAID (PACT), a g…