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Global Resources >> Industry Reports

The Digital Lives of Refugees

This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.
© © GSMA
Global Resources >> Industry Reports

How fintech is driving financial health

At a panel discussion during the recently concluded GSMA M360 Africa, Flourish’s Ameya Upadhyay presented on how to harness the power of new technologies to drive access and transparency. Check out his presentation.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Understanding merchant payments landscape 

A new Karandaaz study shows that around 95% of merchants in Pakistan do not accept digital payments. To promote adoption, it calls for creating awareness among users, better infrastructure, interoperability and reliability of services.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Extending pension coverage to the informal sector

This World Bank discussion paper argues that digital payments, along with other policies and tools, can help extend pension coverage to the informal sector in Africa. It also features case studies from 5 Alliance members namely Kenya, Rwanda, Benin, Ghana, and Uganda.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How to promote women's digital financial inclusion

Prepared at the request of the G7 French Presidency, this Gates Foundation report aims to be “a blueprint for improving digital financial inclusion in Africa.”

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Mobile-delivered economic ID for inclusion of SMEs

Unregistered SMEs account for 65% of Nigeria’s GDP. Most of them often struggle to demonstrate their personal and business credentials to service providers and customers. This GSMA research finds that there is a need for new approaches to identity and mobile-delivered ‘economic ID’ solution holds promise.
© © Better Than Cash Alliance / Allan Gichigi
Global Resources >> Industry Reports

Lessons from implementing P2G payments strategies

This GSMA study shares lessons from Orange’s work in West and Central Africa on implementing Person-to-Government (P2G) payment strategies.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Using technology to improve agent models

This CGDev study sets out to understand the effectiveness of reforms taken by Andhra Pradesh to digitalize service delivery. It identifies access, accountability, choice, and voice as the four principles underlying the digital reforms there.

© © OMIDYAR NETWORK
Global Resources >> Industry Reports

Client Voices: Rwandans Speak on Digital Financial Services

Based on a survey of over 1,200 people in three districts of Rwanda, this Smart Campaign report delves into the experiences of users of digital financial services.

© © CFI + Smart Campaign
Global Resources >> Industry Reports

The Impact of Mobile Money on Poor Rural Households : Experimental Evidence from Uganda

Does access to mobile money help improve livelihood in remote settings? This paper shows that rolling out mobile money agents in Northern Uganda led to cost-savings for remittance transactions. It also shows that access to digital payments doubled the nonfarm self-employment rate and reduced the fraction of households with very low food security. 
Global Resources >> Industry Reports

Improving financial inclusion through data for smallholder farmers in Kenya

As mobile-based digital agricultural solutions take hold in Kenya, there is a great opportunity to use data for improving financial inclusion of smallholder farmers.

© © GSMA
Global Resources >> Industry Reports

Role of DFS in youth employment

What roles do financial services play in enabling youth education and employment? This CGAP working paper, for policy-makers and funders, outlines the existing evidence and highlights important questions about how to deliver comprehensive and broad-reaching interventions at scale.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
News >> Ideas & Updates

Distributed Ledger Technology and Digital Identity: Prospects and Pitfalls Ahead

Blockchain Series: Blog 4
© © WFP
News >> Ideas & Updates

Paying Across Borders: Can Distributed Ledgers Bring Us Closer Together?

Blockchain Series: Blog 6
© © Arne Hoel / World Bank
Global Resources >> Industry Reports

Digital Payments Adoption and the Demand for Cash: New International Evidence

Cash remains in high demand despite measures by governments to keep funds digital. This Central Bank of Colombia study finds that economic growth and lower interest rates have a role to play.

© © Better Than Cash Alliance
Global Resources >> Industry Reports

Telecom vs. banking-led models of financial inclusion 

Low incomes, costs incurred in account ownership, distance from a bank, financial illiteracy and lack of relevant documentation explain low levels of financial inclusion in both India and Africa. In this brief, experts from the Overseas Development Institute discuss what both regions can learn from each other’s efforts to tackle these issues.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Report of the High-level committee on deepening of digital payments

Nandan Nilekani-led high-level panel submitted its report on deepening digital payments in India. It calls for pivoting the ecosystem from issuance to acceptance and shares practical recommendations for doing that. The report refers to 6 Alliance publications.
© © Better Than Cash Alliance
Global Resources >> Industry Reports

“Payment and Settlement Systems in India: Vision 2019 – 2021

With an aim to create a cash-lite economy, the Reserve Bank of India has published its “Payments System Vision 2021.” The document can be a useful resource for members like Ghana who are wor…
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Do Mothers Prefer Digital Payments over Cash?

Government of Bangladesh shifted to digital payments to transfer education stipends directly to mobile phone accounts of nearly 13 million mothers. In this report, CGDev takes stock of how t…
Global Resources >> Industry Reports

Fintech and Financial Inclusion: Lessons Learned

CGAP worked with 18 fintech pilots across Africa and Asia. This set of case studies describes for each pilot the service that was piloted, the nature of its testing, and emerging lessons. Th…