The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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It can be argued from the data analyzed that the factors which undermine the use of ICTs to improve government efficiency, effectiveness and public service delivery in Jamaica include: techn…
This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…
Aadhaar, India’s program to provide a unique identity number for every resident, is the largest biometric identification program in the world. Launched in 2008, the program has created biome…
This study exams the real and perceived constraints social welfare beneficiaries and low income households face in using formal banking services. The study was done to inform the government…
Distributing benefits, such as child support, unemployment and disability assistance, has been transformed by the use of prepaid cards. Instead of mailing paper checks, 40 states now use Vis…
This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.
New APEC synthesis report collates and distills inputs from APEC member economies on their challenges, responses, and capacity building needs with respect to financial inclusion and consumer protection.