Crisis response

Tools and Frameworks Toolkit

An archive of tools and frameworks to promote responsible finance

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.

Putting Digital Payments to Work in the Time of COVID-19

As the tragic human costs of COVID-19 mount, the need for practical, scalable, quick and effective solutions is urgent. Now more than ever, it’s time to put digital payments to work.

Webinar > Digital Payments in Ebola Response: Lessons for the COVID-19 Crisis

The Better Than Cash Alliance will host a webinar to highlight key lessons from Sierra Leone’s use of digital payments in their Ebola response, which shaped the outcome of the crisis in West Africa.

Country Diagnostic: Viet Nam

Digital payments enable inclusive growth and advance the Sustainable Development Goals, through cost savings, increased transparency, financial inclusion and greater women’s economic participation.

Cote d'Ivoire: Protection sociale et numérique - Mariatou Koné présente les avancées du pays, en Inde

Véronique Tognifodé conduit la délégation béninoise en Inde

Expandiendo los pagos digitales en los programas sociales del Perú

En un mundo donde la tecnología está revolucionando nuestras vidas a un ritmo sin precedentes, la digitalización de pagos es clave para impulsar la adopción de políticas públicas que promuev…

How to improve adoption among merchants

This study finds that perceived value addition for the customers and usefulness of technology are important determinants of adoption of mobile wallet technology among merchants. 

How we advanced SDGs in 2019!

Four ways our Alliance advanced progress towards Sustainable Development Goals this year!

Mobile Coverage and its Impact on Digital Financial Services

“The study finds that the type of mobile coverage provided has a significant effect on the DFS UI and type of mobile phone that can be used for DFS access.Feature phones and Unstructured Supplementary Service Data transactions continue to be the choice for the vast majority users.”

Instant Secure Mobile Payment Scheme

The paper proposes a new communication network, Speed PAy, that jointly connects the banks together and allows the customers to process all kind of transactions with the use of their cell phones and without the need for a new SIM.

Informal Sector and Mobile Financial Services in Developing Countries: Does Financial Innovation Matter?

This paper investigates the impact of mobile financial services - MFS (mobile money, and mobile credit and savings) on the informal sector using data from 101 emerging and developing countries over the period 2000-15.

Inclusive Growth: The Global Challenges of Social Inequality and Financial Inclusion

The book outlines a journey from enabling models of government and business to strategies for creating both financial and social inclusion and entrepreneurism as mechanisms for sustainable and inclusive growth.

Improving Financial Inclusion through the Delivery of Cash Transfer Programmes: The Case of Mexico's Progresa-Oportunidades-Prospera Programme

This paper follows a quasi-experimental research design to assess the impact of the electronic payment system of Mexico’s Progresa-Oportunidades-Prospera (POP) programme.

Impact of demonetization on diffusion of mobile payment service in India: Antecedents of behavioral intention and adoption using extended UTAUT model

The paper shows that behavioral intention, demonetization and facilitating conditions have a positive impact on the adoption of mobile payment services in India.

Security perception in the adoption of digital payments

This paper looks at the impact of security perceptions on the adoption of digital payments and finds that financial service providers (FSPs) should carefully consider risk and trust issues to enable uptake. They should also use tailored promotional strategies to cater to different genders.

Global cooperation to tackle digital divide

UNCTAD’s Digital Economy Report presents recent trends and discusses key policies for value creation and capture and calls for greater international collaboration.

BSP Holds Digital Payments Leaders Summit as the Country Moves Closer to a Cash-lite Economy

Country Diagnostic: The Philippines (2019 edition)

The Bangko Sentral ng Pilipinas (BSP) and the Philippine Government recognize digital payments as a policy priority to enable Filipinos to seize the opportunities of the digital revolution.