Consumer protection

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Global Resources >> Industry Reports

Digital Economy Blueprint: Kenya

Kenya’s “Digital Economy Blueprint” provides a conceptual framework for setting up a successful digital economy in the country. The document identifies and explores five pillars of focus and is relevant for our work not just in Kenya but across Africa.
Global Resources >> Industry Reports

How greater financial control impacts gender norms

New NBER paper finds that transferring money directly into women’s accounts and providing them financial training led to their increased participation in the labor force.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Global payments revenue reach $1.9 trillion

Payments generated $1.9 trillion in revenue last year with financial companies in Asia-Pacific taking home almost half of that amount. Read McKinsey's Global Payments Report 2019 to learn more.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

New blockchain for social impact report

The new Stanford Business “Blockchain for Social Impact" report is out! The most common use case among its sample of organizations is records and verification, whereas the challenges cited most often are regulatory. The interviewees reported that launching the project was harder than anticipated.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How to create modern G2P payment systems

New CGAP focus note explores the core idea behind future-ready G2P payments, lays out its advantages and challenges, and describes how governments can create modern G2P payments systems. It draws heavily from ongoing efforts in Bangladesh, India, Kenya, Tanzania and Zambia.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Near-term impact of India’s demonetization

New Harvard University paper looks at the impact of demonetization on the Indian economy. It finds that, in the near-term, the event led to “temporary reductions in employment, output, and credit.” But “there may be potential longer-term benefits” in several areas, including tax collection.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Leveraging Digital Financial Solutions to Promote Formal Business Participation

This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.
Global Resources >> Industry Reports

Voices to Choices : Bangladesh's Journey in Women's Economic Empowerment

This book analyzes advances in women’s economic engagement and empowerment in rural and urban Bangladesh.
© © Better Work / Marcel Crozet
Global Resources >> Industry Reports

Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods

This report discusses Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods.
© © Pagos Digitales Peruanos (PDP)
Global Resources >> Industry Reports

8 ways to boost Africa's digital ecosystem

The World Economic Forum and International Trade Centre’s “Africa e-commerce agenda” discusses 8 policy areas - including enhancing digital payments - that can help unleash the potential of e-commerce in the continent.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Blockchain for Social Business: Principles and Applications

This paper identifies and discusses principles and applications of Blockchain that enhance trust, transparency, and auditability in Social Business (SB) activities. It outlines the challenges related to creating a native cryptocurrency for SB, and barriers to infrastructure and technology adoption by different SB stakeholders.
Global Resources >> Industry Reports

bKash: Revolutionizing Mobile Financial Services in Bangladesh?

This study discusses the emergence of bKash as the m-banking pioneer in Bangladesh. It focuses on the services provided by bKash and its current operating scenario in Bangladesh. bKash’s str…
© © The Author(s) 2019
Global Resources >> Industry Reports

Strategies for fintechs in the Pacific 

New IMF paper outlines policy strategies to help promote financial inclusion through fintechs in the Pacific Island countries. It calls on governments to close regulatory gaps and enhance digital and financial literacy while urging fintechs to take a regional approach to overcome scalability constraints.
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Blockchain and supply chain management integration: a systematic review of the literature

“Purpose This paper aims to identify, analyse and organise the literature about blockchains in supply chain management (SCM) context (blockchain–SCM integration) and proposes an agenda for …
Global Resources >> Industry Reports

Drivers of digital payments

This study shows that per capita income, education, availability of digital infrastructure and greater internet penetration help in the growth of digital payments in an economy. For India, it suggests that the government should focus on providing a conducive macroeconomic environment and safe and easy access to digital infrastructure.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Did you see my tweet?  

This FSD Kenya analysis demonstrates the utility of social media (Twitter) analytics tools for monitoring discussions around consumer protection. 
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How to consolidate gains in digital payments

This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Early Lessons on Regulatory Innovation to Enable Inclusive FinTech

Read the University of Cambridge and UNSGSA report on how regulators are innovating to better respond to financial innovation….
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Lessons on taxing mobile money transactions

This Brookings policy paper, by Prof. Njuguna Ndung'u, argues that instead of increasing the tax base, taxation on mobile phone transactions may end up reversing the adoption of digital payments in Kenya. It says these lessons are also relevant for other African countries considering similar taxes.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Barriers to adoption of digital services

When digital services are designed to only be accessed by more powerful devices, the poor and marginalized are left out. This Institute of Development Studies report discusses barriers in accessing technology-related services in Bangladesh and how they can be removed.
© ©Bill & Melinda Gates Foundation/Frederic Courbet