Good practices

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Global Resources >> Industry Reports

Bottlenecks for mobile-money adoption

This paper aims at investigating the driving factors for mobile money adoption in the WAEMU region. It identifies literacy rate, mobile infrastructure, and banking infrastructure (ATMs\100,000 people) as the main macroeconomic determinants for adoption.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

State of financial access in Kenya

The latest Financial Access 2019 survey shows that around 83% of Kenyans now have a formal account. Cost remains the main barrier for uptake. More Kenyans now save on their mobile phones (54%) than informally. 
© ©Bill & Melinda Gates Foundation/Frederic Courbet
News >> Newsletter

Role of digital finance in an aging world

A new Better Than Cash Alliance and World Bank paper outlines factors for the financial exclusion of the elderly and explores how digital financial technology can help governments better prepare for global aging challenges.
© © Shutterstock
Global Resources >> Industry Reports

How to create a digital ID for inclusive development

This USAID guide aims to: 1) illustrate how investments in ID systems impact individuals and their households; and 2) provide specific how-to guidance to help donors, program managers, and M&E specialists get started in thinking about ID ecosystems.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

The Digital Lives of Refugees

This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.
© © GSMA
Global Resources >> Industry Reports

How do refugees use their mobile phones? 

New GSMA and UNHCR report looks at the ways in which refugees are using their mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators. It identifies affordability, literacy, digital skills, and charging as the main barriers to mobile phone ownership and mobile internet usage.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How fintech is driving financial health

At a panel discussion during the recently concluded GSMA M360 Africa, Flourish’s Ameya Upadhyay presented on how to harness the power of new technologies to drive access and transparency. Check out his presentation.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Fintech notes: Rise of digital money

This IMF brief takes a first stab at tackling the questions surrounding the rise of new forms of digital money.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
News >> Newsletter

Digital payments and Public Financial Management

A new Center for Global Development policy paper explores the linkages between digitalization of payments and effective PFM systems.
Global Resources >> Industry Reports

Designing "smart" to overcome gender bias 

Women face additional constraints because of their gender that affect their economic performance. New Oxford University Press paper suggests that specific design features - repeated micro-lending, variation in loan terms, private savings accounts, etc - in financial services can yield more positive economic outcomes for women. 
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Understanding merchant payments landscape 

A new Karandaaz study shows that around 95% of merchants in Pakistan do not accept digital payments. To promote adoption, it calls for creating awareness among users, better infrastructure, interoperability and reliability of services.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Emerging trends in managing payment fraud

Based on surveys from 566 business leaders, a new VISA report finds that the top 3 (payments-related) fraud concerns are ID verification, data privacy, and transaction monitoring. It calls for taking a more holistic approach to fraud management which involves a mix of new technologies and new skills.
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Extending pension coverage to the informal sector

This World Bank discussion paper argues that digital payments, along with other policies and tools, can help extend pension coverage to the informal sector in Africa. It also features case studies from 5 Alliance members namely Kenya, Rwanda, Benin, Ghana, and Uganda.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

How to promote women's digital financial inclusion

Prepared at the request of the G7 French Presidency, this Gates Foundation report aims to be “a blueprint for improving digital financial inclusion in Africa.”

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Mobile-delivered economic ID for inclusion of SMEs

Unregistered SMEs account for 65% of Nigeria’s GDP. Most of them often struggle to demonstrate their personal and business credentials to service providers and customers. This GSMA research finds that there is a need for new approaches to identity and mobile-delivered ‘economic ID’ solution holds promise.
© © Better Than Cash Alliance / Allan Gichigi
Alliance Reports >> Flagship Publication

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.
© © Shutterstock
Global Resources >> Industry Reports

Role of education in financial inclusion of women 

Columbia University paper finds that even when they are given the opportunity, many of India’s poor women opt out of actively engaging with the formal banking institutions. It finds that education is a significant determinant in shaping the financial decisions of India’s poor women.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Lessons from implementing P2G payments strategies

This GSMA study shares lessons from Orange’s work in West and Central Africa on implementing Person-to-Government (P2G) payment strategies.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Using technology to improve agent models

This CGDev study sets out to understand the effectiveness of reforms taken by Andhra Pradesh to digitalize service delivery. It identifies access, accountability, choice, and voice as the four principles underlying the digital reforms there.

© © OMIDYAR NETWORK
Global Resources >> Industry Reports

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

This Harvard Business School paper concludes that consumers who switch to digital payments maintain their purchase frequency but spend more and are less likely to return their purchases.
© © Better Than Cash Alliance