South africa

Mexican customers want their financial service providers to offer convenience

2 out of 3 Mexicans now have access to formal financial products yet most of them still prefer cash. This insights2impact report suggests that to sway consumers, you have to provide them with the same convenience, flexibility, and sense of belonging as informal and social alternatives.

Impact of trust on information sharing

This paper shows that trust is a strong driver of mobile wallet adoption. The study also confirms the positive impact of trust on consumer’s willingness to share ‘information’, which is crucial for co-creation of service.

Celebrating Women’s Day!

This International Women’s Day, Marks & Spencer (M&S) is joining our Alliance to help advance the Sustainable Development Goals.

Marks & Spencer Joins the Better Than Cash Alliance on International Women’s Day

This International Women’s Day, Marks & Spencer (M&S) is joining the Better Than Cash Alliance to help advance the Sustainable Development Goals.

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…

Mexico Proves Bill & Melinda Right on Gender Data

Over 7.3 million women gained access to financial products from 2012 to 2018 due to policies informed by sex-disaggregated data. Read the CG Dev blog on why robust gender data is crucial for…

GSMA: The Mobile Gender Gap Report 2019

This report reveals how the mobile gender gap is changing in low- and middle-income countries, as well as ranking the factors preventing equal mobile ownership and mobile internet use for me…

The Mobile Gender Gap Report 2019

Cash usage behaviour and its implication for digital payments: A case of Ghana and Nigeria's smallholder cassava value chain

Education programs and awareness campaigns can help improve mobile money usage among smallholder cassava farmers in Nigeria and Ghana. Better agent network and incentives may help too. Read …

How digitized supply chain finance can help small merchants grow Toolkit

This guide is for institutions interested in developing a supply chain finance solution.

Using digital tools to grow africulture and financial inclusion in Ethiopia

Ethiopia has a sole mobile network provider and a banking sector that is closed to foreign ownership. Does that make it easy for the government to take a rural-first approach to digitization? Learn about it more in this USAIDFeed The Future brief that also mentions the Alliance.

How UN organizations can boost their impact

In a new report, the Better Than Cash Alliance shows how improved digitization and harmonization can help UN agencies and partners make an even greater impact.

Is cash still relevant?

2018 highlights!

Here are highlights on how our global partnership ignited progress towards the Sustainable Development Goals through shifting to digital payments.

Cash Digitization: UN Collaboration, Coordination, and Harmonization Opportunities

Cash Digitization: UN Collaboration, Coordination, and Harmonization Opportunities

New digitization study recommends strengthening cash assistance collaboration across UN agencies & partners, to improve coordination and harmonization.

Mobile banking in the government-to-person payment sector for financial inclusion in Pakistan

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, this paper critically examines mobile banking usage by women beneficiaries and technology’s effects on the institutional properties of their households.

Mobile Technology and Financial Service Bundling: A Structural Estimation of Mobile Money

The paper examines the effects of mobile money as financial technology and service innovation on consumer demand, connecting the effects to the fast evolving mobile technologies (from 1G to 4G).

Mobile money increasing healthcare access

The article highlights that although health insurance coverage is still low in many countries in Sub-Saharan Africa, mobile money use have increased access to it.

Mobile Money and Financial Inclusion in the Papua New Guinea Resource Regions

This study investigates whether strengthening mobile money ecosystems around PNG’s resource regions can improve the distribution of compensation and benefits payments for local communities; Enhance social license for resources companies; and catalyze financial inclusion efforts.