The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.
This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
The Ghana Digital Payments Roadmap is designed to chart the way to a vibrant and inclusive digital payments ecosystem.
“The study finds that the type of mobile coverage provided has a significant effect on the DFS UI and type of mobile phone that can be used for DFS access.Feature phones and Unstructured Supplementary Service Data transactions continue to be the choice for the vast majority users.”
This paper looks at the impact of security perceptions on the adoption of digital payments and finds that financial service providers (FSPs) should carefully consider risk and trust issues to enable uptake. They should also use tailored promotional strategies to cater to different genders.
UNCTAD’s Digital Economy Report presents recent trends and discusses key policies for value creation and capture and calls for greater international collaboration.
The Bain & Company report shows that two Alliance members, Indonesia and Vietnam, are growing the fastest and the adoption of digital payments in the region is expected to cross $1 trillion by 2025.
GSMA report estimates that mobile phone ecosystem contributes around $16.7 billion to the Pakistani economy. To enhance the impact of mobile-enabled digital transformation, it calls for improving digital financial inclusion and taking a whole of government approach to development.
This ADBI working paper discusses measures to foster digital financial innovation in Indonesia.
Cross-agency collaboration, national and digital identity and having common templates and taxonomies in place can help governments on their digital journeys. Read the new Citi publication on digitizing governments that also features case studies from Pakistan and India.
New World Bank Findex note discusses the many ways in which young people in Sub-Saharan Africa are using formal financial services for entrepreneurship.
Kenya’s “Digital Economy Blueprint” provides a conceptual framework for setting up a successful digital economy in the country. The document identifies and explores five pillars of focus and is relevant for our work not just in Kenya but across Africa.
New CGAP focus note explores the core idea behind future-ready G2P payments, lays out its advantages and challenges, and describes how governments can create modern G2P payments systems. It draws heavily from ongoing efforts in Bangladesh, India, Kenya, Tanzania and Zambia.
This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.
This book analyzes advances in women’s economic engagement and empowerment in rural and urban Bangladesh.
This report discusses Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods.
The World Economic Forum and International Trade Centre’s “Africa e-commerce agenda” discusses 8 policy areas - including enhancing digital payments - that can help unleash the potential of e-commerce in the continent.
This study shows that per capita income, education, availability of digital infrastructure and greater internet penetration help in the growth of digital payments in an economy. For India, it suggests that the government should focus on providing a conducive macroeconomic environment and safe and easy access to digital infrastructure.
This FSD Kenya analysis demonstrates the utility of social media (Twitter) analytics tools for monitoring discussions around consumer protection.
This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.