The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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Similar to the RDPGs, this Smart Campaign publication identifies standards for responsible digital financial services, especially credit. It aims to guide the practices of both fintechs and traditional financial service providers undergoing digital transformation.
The paper discusses the issue of inadequate privacy and personal data protection in social protection programmes, particularly related to biometric data, presenting good practices from India, Peru, Chile, Mexico, Pakistan and many more countries.
This guidance note highlights how Kenya’s innovation and fintech ecosystem can comply with data protection laws while keeping the customer in mind.
This report covers overview and constraints of setting up a social protection system for informal workers in Asia. It also includes interesting case studies of some Asian countries including Bangladesh, the People’s Republic of China (PRC), Indonesia, Pakistan, and the Philippines.
The paper highlights that existing literature largely overlooks recent developments in the arena of social protection that are impacting financial needs of the poor and discusses some empirical findings from three Indian states.
The participation of many underprivileged social clusters in the financial services sector has invariably been problematic in South Africa. This may be attributed to the country’s laws and p…
World Bank joined hands with IFC on a project for digitizing and modernizing Côte d’Ivoire’s social protection payments. Results show a reduction in administrative costs and better targeting of beneficiaries.
Socialprotection.org research finds investment in gender-responsive social protection systems, and research, is key to a more equitable future post-COVID-19.
The World Bank and the Committee on Payment and Settlement Systems (CPSS) recently hosted the Third Meeting of the CPSS – World Bank Retail Payments Forum in Perugia, Italy.
Learn about the Diploma in Financial Education of the National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) of Mexico.
This IFC and We-Fi learning brief introduces how gender equality can be advanced within the distribution activities of the FMCG sector.
This report discusses Tienda Pago’s Digital Solution for Fast-Moving Consumer Goods.
Digital financial services (DFS) are held out as key financial solutions for improving financial inclusion. However, targeted end users often offer little in the way of obvious profitable op…
In looking at ways to bring financial services to the more than two billion people outside formal financial systems, often the focus has been on piecemeal efforts to improve specific element…
There is an urgent need and powerful opportunity to further boost the outreach, efficiency, and efficacy of digital humanitarian payments through enhanced coordination between UN agencies.
This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.
This FSD Kenya analysis demonstrates the utility of social media (Twitter) analytics tools for monitoring discussions around consumer protection.
This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.