Digital payments

The Cost of Cash to Ghana’s Cocoa Sector

Digital payments can help make the sector more efficient, transparent, and secure for companies and people alike

Managing Liquidity and Cash-Out for Social Payments During COVID-19

Government launches 3 new policies to speed up digital payments

Central Bank of Philippines : Bangko Sentral ng Pilipinas Notes Necessity of E-payments During ECQ

Banks told to augment digital channels

E-payments pushed amid lockdown

Expandiendo los pagos digitales en los programas sociales del Perú

En un mundo donde la tecnología está revolucionando nuestras vidas a un ritmo sin precedentes, la digitalización de pagos es clave para impulsar la adopción de políticas públicas que promuevan un crecimiento económico sostenible y una mayor inclusión financiera.

Security perception in the adoption of digital payments

This paper looks at the impact of security perceptions on the adoption of digital payments and finds that financial service providers (FSPs) should carefully consider risk and trust issues to enable uptake. They should also use tailored promotional strategies to cater to different genders.

BSP Holds Digital Payments Leaders Summit as the Country Moves Closer to a Cash-lite Economy

Country Diagnostic: The Philippines (2019 edition)

The Bangko Sentral ng Pilipinas (BSP) and the Philippine Government recognize digital payments as a policy priority to enable Filipinos to seize the opportunities of the digital revolution.

Senegal: tech helps boost access to health to leave poverty behind

Some African nations lead the world’s e-money businesses. And several are finding that leaving notes and coins behind is not only improving efficiency, safety and transparency, but it is also helping many people leave poverty behind.

Fostering digital payments and fintech development 

This ADBI working paper discusses measures to foster digital financial innovation in Indonesia. It identifies having a fintech roadmap along with a national digital economy strategy, aimed at developing a sound ecosystem, as crucial pillars for success. 

How to put national digital agenda in action

Cross-agency collaboration, national and digital identity and having common templates and taxonomies in place can help governments on their digital journeys. Read the new Citi publication on digitizing governments that also features case studies from Pakistan and India.

Laying the groundwork for digital transformation

This FinDev Gateway webinar offers insights into how organizations can approach digital transformation in a strategic way. It features CGAP's Greta Bull and MicroSave's Graham Wright (along with other speakers). 

Digital Economy Blueprint: Kenya

Kenya's "Digital Economy Blueprint" provides a conceptual framework for setting up a successful digital economy in the country. The document identifies and explores five pillars of focus (see below) and is relevant for our work not just in Kenya but across Africa.

8 ways to boost Africa's digital ecosystem

Only 34% of African adults made or received a digital payment in 2017. The World Economic Forum and International Trade Centre's "Africa e-commerce agenda" discusses 8 policy areas - including enhancing digital payments - that can help unleash the potential of e-commerce in the continent.

Drivers of digital payments

New Reserve Bank of India study shows that per capita income, education, availability of digital infrastructure and greater internet penetration help in the growth of digital payments in an economy. For India, it suggests that the government should focus on providing a conducive macroeconomic environment and safe and easy access to digital infrastructure.

How to consolidate gains in digital payments

This CG Dev paper, by Professor Njuguna Ndung’u, shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space. It outlines several important challenges that Kenya will need to address in order to further consolidate its success, including connectivity issues, digital ID, interoperability and consumer protection.

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

As populations age and birth rates decline in many parts of the world, digital solutions have an important role to play in ensuring financial well-being for older adults. Globally, the number of people aged 60 years or over has more than doubled since 1980, and the share of older adults is projected to double again by 2050.

Client Voices: Rwandans Speak on Digital Financial Services

Based on a survey of over 1,200 people in three districts of Rwanda, this Smart Campaign report delves into the experiences of users of digital financial services. It identifies client recourse mechanisms, fraud prevention and better access to information as areas for improvement.