Digital government

2016 Mobile Industry Impact Report: Sustainable Development Goals

The report establishes how the mobile industry impacts the United Nations Sustainable Development Goals, and provides a set of commitments that will ensure that the SDGs are an enduring influence on our industry’s roadmap.

Digital Finance and Sustainable Water Service for all

The brief examines specific barriers to access and sustainability in the water sector, and discusses channels through which DFS can help providers overcome those barriers.

Developing Inclusive Digital Payment Systems

This report from Centre for Strategic and International Studies makes a strong case for digital payments for equity, development and security.

Household finance and economic development

This chapter provides an overview of financial inclusion around the world and discusses the empirical evidence on how the use of formal financial services significantly contribute to inclusive growth and economic development.

Mobile for Development Utilities Programme: The Role of Mobile in Improved Sanitation Access

This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.

Finclusion to Fintech: Fintech Product Development for Low-Income Markets

The paper presents detailed insights from 15 years of financial inclusion research to highlight the importance of fintech, including proposing product development ideas for Fintech players, to better serve developing world market.

Disrupting Development with Digital Technologies

How to create a digital ID for inclusive development

This USAID guide aims to: 1) illustrate how investments in ID systems impact individuals and their households; and 2) provide specific how-to guidance to help donors, program managers, and M&E specialists get started in thinking about ID ecosystems.

Fostering digital payments and fintech development 

This ADBI working paper discusses measures to foster digital financial innovation in Indonesia.

Sustaining digital payments growth: Winning models in emerging markets

An article by McKinsey that explores which digital payments models are best placed to gain momentum in emerging markets and what innovations may lie on the horizon.

IMF Fiscal Transparency Code aligns with BTCA goals

Financial Access Survey: 2021 Trends and Developments

The twelfth annual Financial Access Survey (FAS) reveals considerable expansion in the usage of digital financial services during COVID-19.

MIT Press Journal The end of financial marginalization is in sight: Here's the roadmap

The End of Financial Marginalization Is in Sight: Here’s the Roadmap

Responsible Finance Forum Website

Since 2009, the Responsible Finance Forum (RFF) has been an annual milestone that brings together the private sector, governments, practitioners, policymakers, academia, and consumers to share emerging best practices, solutions and initiatives to scale up financial inclusion globally.

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.

Microfinance and Poverty Reduction: Is Social Protection the Missing Link?

The paper highlights that existing literature largely overlooks recent developments in the arena of social protection that are impacting financial needs of the poor and discusses some empirical findings from three Indian states.

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

Cashless Cities: Realizing the benefits of digital payments

Everything from the range of goods and services we buy to how we buy them has drastically shifted toward digital, bringing significant benefits to consumers, businesses and economies. As the…

Gender and digital financial inclusion: What do we know and what do we need to know

This report undertakes a systematic review of key literature and identifies areas for further research and opportunities in the field of gender and financial inclusion, particularly digital financial inclusion.

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…