Financial services

60 results

Global Resources >> Industry Reports

Kenya's National Payments Strategy 2022-2025

The 2022-2025 strategy envisages a secure, fast, efficient and collaborative payments system that supports financial inclusion and innovations for all Kenyans.
© ©Central Bank of Kenya
Global Resources >> Industry Reports

Sierra Leone’s 2022-2026 National Financial Inclusion Strategy

The Bank of Sierra Leone (BSL)‘s National Financial Inclusion Strategy 2022-2026 prioritizes women, youth, rural populations and MSMEs.

© ©Better Than Cash AllianceBank of Sierra Leone
Global Resources >> Industry Reports

Improving Financial Inclusion through the Delivery of Cash Transfer Programmes: The Case of Mexico's Progresa-Oportunidades-Prospera Programme

This paper follows a quasi-experimental research design to assess the impact of the electronic payment system of Mexico’s Progresa-Oportunidades-Prospera (POP) programme.

© © Better Than Cash Alliance
Global Resources >> Industry Reports

Security perception in the adoption of digital payments

This paper looks at the impact of security perceptions on the adoption of digital payments and finds that financial service providers (FSPs) should carefully consider risk and trust issues to enable uptake. They should also use tailored promotional strategies to cater to different genders.
© test image
Global Resources >> Industry Reports

Strategies for technology-enabled finclusion in APEC 

New APEC synthesis report collates and distills inputs from APEC member economies on their challenges, responses, and capacity building needs with respect to financial inclusion and consumer protection.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Digital Economy Blueprint: Kenya

Kenya’s “Digital Economy Blueprint” provides a conceptual framework for setting up a successful digital economy in the country. The document identifies and explores five pillars of focus and is relevant for our work not just in Kenya but across Africa.
Global Resources >> Industry Reports

State of financial access in Kenya

The latest Financial Access 2019 survey shows that around 83% of Kenyans now have a formal account. Cost remains the main barrier for uptake. More Kenyans now save on their mobile phones (54%) than informally. 
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Using technology to improve agent models

This CGDev study sets out to understand the effectiveness of reforms taken by Andhra Pradesh to digitalize service delivery. It identifies access, accountability, choice, and voice as the four principles underlying the digital reforms there.

© © OMIDYAR NETWORK
Global Resources >> Industry Reports

Client Voices: Rwandans Speak on Digital Financial Services

Based on a survey of over 1,200 people in three districts of Rwanda, this Smart Campaign report delves into the experiences of users of digital financial services.

© © CFI + Smart Campaign
Global Resources >> Industry Reports

Five recommendations for enhancing finclusion

A new World Bank economic analysis says Ghana can reach universal financial access across regions and key demographics using innovative technology.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Telecom vs. banking-led models of financial inclusion 

Low incomes, costs incurred in account ownership, distance from a bank, financial illiteracy and lack of relevant documentation explain low levels of financial inclusion in both India and Africa. In this brief, experts from the Overseas Development Institute discuss what both regions can learn from each other’s efforts to tackle these issues.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Global Resources >> Industry Reports

Basic Regulatory Enablers for Achieving Universal Financial Access: CGAP’s Insights from the Field

In this webinar, CGAP experts, Ivo Jenik and Max Mattern, discuss four basic regulatory enablers that can help promote adoption of DFS and present case studies on Ghana and Tanzania….
© © Better Than Cash Alliance / Emmanuel Doe
Global Resources >> Industry Reports

Advancing financial inclusion: Nigeria Study

For Nigeria to see broad adoption of digital payments it must find ways to encourage merchants and consumers to adopt them across a range of payment use cases. This pilot study by insight2impact highlights how transactional data can support an evidence-led strategy for digital adoption.
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Balancing financial inclusion and data protection in South Africa: Black Sash Trust v Minister of Social Development

The participation of many underprivileged social clusters in the financial services sector has invariably been problematic in South Africa. This may be attributed to the country’s laws and p…
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Management of Mobile Financial Services—Review and Way Forward

The paper provides an extensive literature review of the existing global MFS industrya and discusses key learning and recommendations based on insights from ‘Easypaisa’ in Pakistan.

Global Resources >> Industry Reports

Is mobile payment still relevant in the fintech era?

This study analyzes whether mobile payments are still relevant for the fintech industry by comparing three mobile payment projects – Oi Paggo in Brazil, TCASH in Indonesia, and M-PESA in Kenya.

Global Resources >> Industry Reports

Next Steps for the Digital Revolution in Africa: Inclusive Growth and Job Creation Lessons from Kenya

This paper provides examples of how digitization in Kenya has supported the economy via a retail electronic payments system, financial inclusion, increased financial sector vibrancy, and pushed GDP growth with it.

© © Mastercard
Global Resources >> Industry Reports

Household finance and economic development

This chapter provides an overview of financial inclusion around the world and discusses the empirical evidence on how the use of formal financial services significantly contribute to inclusive growth and economic development.

© © Better Than Cash Alliance
Global Resources >> Industry Reports

Fintech for promoting financial inclusion in Vietnam: fact findings and policy implications

This paper analyzes the legal framework and actual operations of fintech in Vietnam, assesses the opportunities and challenges and proposes recommendations for better application of fintech for promoting financial inclusion.
© © Better Than Cash Alliance
Global Resources >> Industry Reports

Global Microscope 2018: The Enabling Environment for Financial Inclusion

It sets a model for an enabling environment for financial inclusion across five domains: 1. Government and Policy Support; 2. Stability and Integrity; 3. Products and Outlets; 4. Consumer Pr…