Financial services

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.

Leveraging Digital Financial Solutions to Promote Formal Business Participation

This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.

Law and Regulation of Mobile Payment Systems: Issues arising 'post'financial inclusion in Kenya

This study analysis the emerging legal and regulatory issues that mobile payments introduced in Kenya.

Financial Inclusion, Digital Payments and Their Impact on Income and Tax Revenue Around the World

Using various global datasets, this study quantifies the effect of financial inclusion and digital payments on income and individual government tax revenues to be an additional $4.1 trillion in the world economy.

Accelerating Financial Inclusion in South-East Asia with Digital Finance

Focussing on women, and micro, small, and medium enterprises (MSMEs), the paper highlights that digital financial solutions could play a significant part in closing gaps in financial inclusion and povides insights from Indonesia, Philippines, Cambodia, and Myanmar.

State of Maryland: Significant savings and improved convenience with electronic payments

The State of Maryland needed a faster, more reliable and more cost effective way of making unemployment benefit payments to citizens who depended on them.

The State’s original process was…

Liberian Teacher ePayments: Stepping Stones to Inclusion

This blog, focussing on case of Liberia, discusses how digital payments are improving government service delivery and leading to higher take-home pay and improved transparency.

"Can Digital G2P Transfers Drive Financial Inclusion and Digital Payments? Evidence from India"

This paper explores factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program.

Mobile payments and financial inclusion: Kenya, Brazil, and India as Case Studies

This paper considers the impact of the regulatory environment on mobile payments as a channel for delivering inclusive financial services using Kenya, Brazil and India as case studies.

Mobile Financial Services In Bangladesh

The report provides an overview of the MFS progress in Bangladesh and discusses how selection of staff and beneficiaries from USAID agriculture and health projects are using both traditional and mobile financial services.

DaviPlata: Taking Mobile G2P Payments to Scale in Colombia

This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…

Small-scale Kenyan farmers use mobile money to turn remittances into farm profits

A study has found that Kenyan farmers who use mobile money have 35% higher profits per acre of banana production than non-users. Mobile money also increased household income by 40% and contr…

Electronic G2P Payments: Evidence from Four Lower-Income Countries

This CGAP Focus Note presents the evidence gained from a comprehensive study of the experiences in developing and implementing e-payment schemes linked to financial inclusion in four lower-i…

Aadhaar: Digital Inclusion and Public Services in India

Aadhaar, India’s program to provide a unique identity number for every resident, is the largest biometric identification program in the world. Launched in 2008, the program has created biome…

Visa Streamlines Distribution of Child Support Payments in Nebraska

Distributing benefits, such as child support, unemployment and disability assistance, has been transformed by the use of prepaid cards. Instead of mailing paper checks, 40 states now use Vis…

The role of Financial Services in Humanitarian Crises

The report provides evidence on role of financial inclusion in bringing efficiencies to emergency transfers through digital and mobile distribution channels.

Fintech for Financial Inclusion: A Framework for Digital Financial Transformation-A Report to the Alliance for Financial Inclusion (AFI)

The paper outlines potential for growth for FinTech for financial inclusion while emphasising on the need for regulatory approaches , citing some successful cases from India , Kenya and China.

Digital Finance and Innovations in Financing Education

The working paper discusses critical challenges in education finance and the innovations in digital finance, which plays an important role on the Sustainable Development Goal for education.

Mobile Banking Adoption and Diffusion: Enabling and Constraining Social or Financial Inclusion among Poor Women in Pakistan?

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, the paper investigates how the adoption of mobile phones enabled and constrained poor women for receiving G2P payments and its impact on poor households.

Buckinghamshire County Council: Prepaid card delivers social benefits for children and young people in care

Buckinghamshire County Council discusses the case how they provided access to leisure and positive activities for children and young people through prepaid cards, reacheing over 80 percent within 15 months into the program.