The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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This report describes the experience of Catholic Relief Services Haiti in employing a new mobile phone–based banking service, T-Cash. This service was adopted on a pilot basis to improve CRS…
The research examines the constraints to the uptake of these technologies in humanitarian programming, and has identified barriers to wider adoption of new technology that can be broadly gr…
A new study by IRC analyzed the spending of 90,000 Syrian refugee families who received $1…
This paper analyzes how existing Digital Financial Services initiatives can better align to support humanitarian response, and uses a framework for comprehensively considering e-payment preparedness. Central African Republic, Pakistan, Nigeria, the Philippines, Somalia, and Yemen have been evaluated as per the framework.
The 2015 Annual report of International Rescue Committee’s (IRC) highlights their work on the frontlines of Syrian crisis.
The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).
The report provides evidence on role of financial inclusion in bringing efficiencies to emergency transfers through digital and mobile distribution channels.
The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.
A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …
Blockchain technology is swiftly entering the fields of humanitarian and development aid. While it has the potential to revolutionize the aid sector, e.g., through pairing smart contracts wi…
This GIZ and Amarante Consulting study shares learnings and challenges with mobile wallet uptake among Syrian refugees, women and unbanked Jordanians.
Section 1 of this handbook provides essential background on the humanitarian sector and cash and voucher assistance (CVA) programmes. Section 2 outlines the operational steps involved in delivering CVA
This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance (CVA) programmes
The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.
This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.
This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.
This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.
This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
This report understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.