Global north america

Digitizing Merchant Payments: What Will It Take?

The presentation provides ideas for digital payments to replace cash as the most used mode of retail merchants worldwide.

Merchant payments: VAS playbook

This playbook discusses the various potential Value Added Services that could increase uptake of mobile retail payments in Tanzania and similar emerging markets.

Blockchain and supply chain management integration: a systematic review of the literature

“Purpose This paper aims to identify, analyse and organise the literature about blockchains in supply chain management (SCM) context (blockchain–SCM integration) and proposes an agenda for …

Understanding merchant payments landscape 

A new Karandaaz study shows that around 95% of merchants in Pakistan do not accept digital payments. To promote adoption, it calls for creating awareness among users, better infrastructure, interoperability and reliability of services.

Cash usage behaviour and its implication for digital payments: A case of Ghana and Nigeria's smallholder cassava value chain

Education programs and awareness campaigns can help improve mobile money usage among smallholder cassava farmers in Nigeria and Ghana. Better agent network and incentives may help too. Read …

Digitizing Value Chain Finance for Smallholder Farmers

The paper presents use cases for digital financial services (DFS) along value chains across three broad categories- overcoming barriers to providing financial services, improving the efficiency of financial transactions, and improving market opportunities.

Small merchants big opportunity: The forgotten path to financial inclusion

This report identifies critical gaps and opportunities for the cashless economies to increase financial inclusion for MSMs aand provides some interseting insights from successful cases from sevral countries including Indonesia, Peru and Nigeria.

Bank issued contactless payment card used in transit fare collection

This document describes the background and functioning of the Bank issued contactless payment card.

Building Electronic Payment Acceptance at the Base of the Pyramid to Advance Financial Inclusion

This report identifies critical barriers to the expansion of electronic payment acceptance and effective ways to address the challenges of building the ecosystem for payment acceptance among SMBs.

Mobile payments: How digital finance is transforming agriculture

This report is based on primary research on agriculture mobile payments initiatives in Ghana, Uganda and Zambia with the aim of understanding the potential of mobile finance for the agricultural sector and how these barriers might be overcome.

Visa Delivers the Benefits of Electronic Payments to the Trucking Industry in Brazil

In Brazil, the trucking industry has relied on a paper-based “freight letter” system for paying truck drivers’ salaries. Aside from operational inefficiencies, this method subjected cargo co…

Digitizing retail payments: Building a successful loyalty model

On creating loyalty programs for customers….

Mobile Money and the importance of timely, complete payments to frontline health campaign workers in the fight to eradicate polio: pilot experience from a WHO digital payment platform in Africa

Mobile for Development Utilities Programme: The Role of Mobile in Improved Sanitation Access

This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.

Ethiopia Digital Payments Strategy: Digital Ethiopia 2025

A digital strategy for Ethiopia inclusive prosperity

Universal Financial Access Global Payment Systems Survey 2015

The Global Payment Systems Survey (GPSS) covers cross-country comparisons and assess progress in national payments system development. The latest iteration (2018) shows the number of cashless transactions per capita per year (globally) increased by 25% as compared to 2015.

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…

Cashless Cities: Realizing the benefits of digital payments

Everything from the range of goods and services we buy to how we buy them has drastically shifted toward digital, bringing significant benefits to consumers, businesses and economies. As the…

Promoting responsible digital wage payments

This ILO brief gives an overview of the different considerations to maximize the potential of digital wage payments.