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Global Resources >> Industry Reports

How to put national digital agenda in action

Cross-agency collaboration, national and digital identity and having common templates and taxonomies in place can help governments on their digital journeys. Read the new Citi publication on digitizing governments that also features case studies from Pakistan and India.

Global Resources >> Industry Reports

National Payments Corporation of India and the remaking of payments in India

The paper examines the role NPCI played in transforming the way India manages financial transactions, as well as what lessons can be learned from India’s experience.

Global Resources >> Industry Reports

Barriers to transforming government in Jamaica: challenges to implementing initiatives to enhance the efficiency, effectiveness and service delivery of government through ICTs (e-Government)

It can be argued from the data analyzed that the factors which undermine the use of ICTs to improve government efficiency, effectiveness and public service delivery in Jamaica include: techn…

Global Resources >> Industry Reports

Unlocking digital for Bharat: 50 Billion opportunity

This research focused on developing insights on understanding key user barriers and interventions required across various stages of the user journey …

Global Resources >> Industry Reports

Young women key to digital payments adoption

With 180 million unbanked people, Indonesia is one of the most valuable untapped digital payments markets in the Asia Pacific region. According to a Think with Google paper, women aged 25-34 will be the key to enabling adoption in the country.

Global Resources >> Industry Reports

Distribution 2.0: The future of mobile money agent distribution networks

In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…

Global Resources >> Industry Reports

A Step Forward to Take Haryana on Digital Track: Digital Haryana

We are living in a scenario of technology and digital world. Digital world comprises of digital techniques. Government has dreamed to transform India into Techno-Knowledge based India. Gover…

Global Resources >> Industry Reports

Imagining Trillion Dollar Digital India

The document presents a vision for how India’s digital economy can unlock productivity and value – through transformative infrastructure, applications and ecosystems. It also outlines iconic…

Global Resources >> Industry Reports

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…

Global Resources >> Industry Reports

The trillion-dollar prize: Plugging government revenue leaks with advanced analytics

Governments can capture about 20% of leakages over several years of concentrated effort using digital payment data, alternative data sources, and advanced analytics. Worldwide, that represe…

Global Resources >> Industry Reports

A Case Study on Monetary Fraud in a Cashless Economy

A case study on three countries Sweden, United States and India is conducted to survey variations in costs for cash and card instruments in economies that have varying extents of cash in cir…

Global Resources >> Industry Reports

Financial Inclusion, Digital Payments and Their Impact on Income and Tax Revenue Around the World

Using various global datasets, this study quantifies the effect of financial inclusion and digital payments on income and individual government tax revenues to be an additional $4.1 trillion in the world economy.

Global Resources >> Industry Reports

India’s digital future

India was already on a path to growth, but the country’s drive toward digitization may put it on track to be the world’s fastest growing economy over the next decade. Buoyed by demographics,…

Global Resources >> Industry Reports

Finclusion to Fintech: Fintech Product Development for Low-Income Markets

The paper presents detailed insights from 15 years of financial inclusion research to highlight the importance of fintech, including proposing product development ideas for Fintech players, to better serve developing world market.

Global Resources >> Industry Reports

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.

Global Resources >> Industry Reports

Digital Planet 2017: How Competitiveness and Trust in Digital Economies Vary Across the World

Today, over half of the world population lives in cities. By 2050, this number will increase to two-thirds. In this context, this study looks at the net benefits associated with adopting digital payments at the city-level.

Global Resources >> Industry Reports

Accelerating Financial Inclusion in South-East Asia with Digital Finance

Focussing on women, and micro, small, and medium enterprises (MSMEs), the paper highlights that digital financial solutions could play a significant part in closing gaps in financial inclusion and povides insights from Indonesia, Philippines, Cambodia, and Myanmar.

Global Resources >> Industry Reports

The Global Findex Database 2017

The Global Findex database is the world’s most comprehensive data set on how adults save, borrow, make payments, and manage risk.

Global Resources >> Industry Reports

The March Towards Digital Money: Bringing The Underbanked In From The Cold

This report provides insights from the Digital Money Index, which tracks the development of digital money readiness in 84 countries. It shows a 5.5% improvement in overall digital money readiness over the last five years.

Global Resources >> Industry Reports

Branchless banking: Evaluating the doorstep delivery of financial services in rural India

This paper evaluates the effect on household savings of India’s recent financial inclusion drive, a drive that generated an unprecedented increase in access to financial institutions by usin…