Mobile technology

DaviPlata: Taking Mobile G2P Payments to Scale in Colombia

This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…

Disrupting Development with Digital Technologies

Launching a new toolkit: Digitising payments for businesses, governments and NGOs

The toolkit provides a comprehensive view of scale and nature of Mobile money opportunities; strategic considerations around interoperability and enabling third parties; further providing some insights and best practices around the same.

Leapfrogging': of the Nature and Economic Implications of Mobile Money

This survey examines the evolution of mobile money, its important role in widening financial inclusion, and the impact of regulation on the development of mobile money systems.

Mobile Financial Services In Bangladesh

The report provides an overview of the MFS progress in Bangladesh and discusses how selection of staff and beneficiaries from USAID agriculture and health projects are using both traditional and mobile financial services.

Mobile payments: How digital finance is transforming agriculture

This report is based on primary research on agriculture mobile payments initiatives in Ghana, Uganda and Zambia with the aim of understanding the potential of mobile finance for the agricultural sector and how these barriers might be overcome.

World Development Report 2016: Access to the Internet inadequate

USAID has commissioned this study to understand the perceptions towards digital payments among consumers and merchants in low-income communities. The research provides key findings from quantitative surveys carried out in Indian cities- Mumbai, Hyderabad, Kota, Vishakhapatnam, Guntur and Jaunpur,

What does mobile money usage look like in Rwanda and Ghana?

This report discusses significant data points from the Financial Inclusion Insights Surveys in Kenya, Tanzania, Rwanda, and Ghana.

Quality of service more important than cost for humanitarian workers

The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).

Building digital ecosystem architectures: A guide to enterprise architecting digital technologies in the digital enterprise

This book defines digital ecosystems with examples from real industry cases and explores how enterprise architecture is evolving to enable physical and virtual, social, and material object collaboration and experience.

Limits to Cashless Payments and the Persistence of Cash. Hypotheses About Mexico

Although cashless payment instruments have been available in Mexico for some time, their rate of adoption was not remarkably fast, until the last 15 years. This chapter seeks to document this phenomenon and discuss some hypotheses on why the adoption rate is still low.

Mobile Banking Operations and Banking Facilities to Rural People in Bangladesh

The paper estabishes that mobile applications are well positioned in Bangladesh’s m-commerce market and are capable of driving sales of high-end mobile phones while providing better services to the users.

Mobile payments and financial inclusion: Kenya, Brazil, and India as Case Studies

This paper considers the impact of the regulatory environment on mobile payments as a channel for delivering inclusive financial services using Kenya, Brazil and India as case studies.

Decade Edition of the State of the Industry Report on Mobile Money

The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.

The Global Findex Database 2017

The Global Findex database is the world’s most comprehensive data set on how adults save, borrow, make payments, and manage risk.

Growth of mobile financial services key learnings from literature, industry analysis and cases

This paper includes an extensive literature review on Mobile financial Services (MFS)and provides an overview of existing MFS landscape.

Law and Regulation of Mobile Payment Systems: Issues arising 'post'financial inclusion in Kenya

This study analysis the emerging legal and regulatory issues that mobile payments introduced in Kenya.

Mobile banking: A potential catalyst for financial inclusion and growth in Pakistan

This paper traces the history of mobile banking in Pakistan, studies various models of mobile banking and assesses its current state.

Mobile money

This review provides an overview of the operations and impacts of mobile money in the developing world and discussing what the future of mobile money in developing economies may look like.

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…