Mobile technology

2016 Mobile Industry Impact Report: Sustainable Development Goals

The report establishes how the mobile industry impacts the United Nations Sustainable Development Goals, and provides a set of commitments that will ensure that the SDGs are an enduring influence on our industry’s roadmap.

Mobile for Development Utilities Programme: The Role of Mobile in Improved Sanitation Access

This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.

Informal Sector and Mobile Financial Services in Developing Countries: Does Financial Innovation Matter?

This paper investigates the impact of mobile financial services - MFS (mobile money, and mobile credit and savings) on the informal sector using data from 101 emerging and developing countries over the period 2000-15.

Disrupting Development with Digital Technologies

World Development Report 2016: Access to the Internet inadequate

USAID has commissioned this study to understand the perceptions towards digital payments among consumers and merchants in low-income communities. The research provides key findings from quantitative surveys carried out in Indian cities- Mumbai, Hyderabad, Kota, Vishakhapatnam, Guntur and Jaunpur,

Mobile for Development Utilities Annual Report

What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.

Decade Edition of the State of the Industry Report on Mobile Money

The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.

Digital Finance and Innovations in Financing Education

The working paper discusses critical challenges in education finance and the innovations in digital finance, which plays an important role on the Sustainable Development Goal for education.

The long-run poverty and gender impacts of mobile money

The report studies the adoption of Mobile money in Kenya and highlights how Mobile money has resulted in reduction of poverty in Kenya.

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

Cashless Cities: Realizing the benefits of digital payments

Everything from the range of goods and services we buy to how we buy them has drastically shifted toward digital, bringing significant benefits to consumers, businesses and economies. As the…

Financial technologies paving a bright new path for the world's unbanked population

Based on a sample of 62 developing countries, the paper provides empirical analysis showing increase in the use of FinTech has a positive effect on the level of financial inclusion, which in turn advance sustainable economic development.

Gender and digital financial inclusion: What do we know and what do we need to know

This report undertakes a systematic review of key literature and identifies areas for further research and opportunities in the field of gender and financial inclusion, particularly digital financial inclusion.

Fintech for promoting financial inclusion in Vietnam: fact findings and policy implications

This paper analyzes the legal framework and actual operations of fintech in Vietnam, assesses the opportunities and challenges and proposes recommendations for better application of fintech for promoting financial inclusion.

Next Steps for the Digital Revolution in Africa: Inclusive Growth and Job Creation Lessons from Kenya

This paper provides examples of how digitization in Kenya has supported the economy via a retail electronic payments system, financial inclusion, increased financial sector vibrancy, and pushed GDP growth with it.

Mobile Money and Financial Inclusion in the Papua New Guinea Resource Regions

This study investigates whether strengthening mobile money ecosystems around PNG’s resource regions can improve the distribution of compensation and benefits payments for local communities; Enhance social license for resources companies; and catalyze financial inclusion efforts.

Mobile banking in the government-to-person payment sector for financial inclusion in Pakistan

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, this paper critically examines mobile banking usage by women beneficiaries and technology’s effects on the institutional properties of their households.

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…

The Impact of Mobile Money on Poor Rural Households : Experimental Evidence from Uganda

Does access to mobile money help improve livelihood in remote settings? This paper shows that rolling out mobile money agents in Northern Uganda led to cost-savings for remittance transactions. It also shows that access to digital payments doubled the nonfarm self-employment rate and reduced the fraction of households with very low food security.