The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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This working paper finds that the introduction of payroll accounts among largely unbanked factory workers in Bangladesh led to increased account use and consumer learning.
This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.
This paper investigates the impact of mobile financial services - MFS (mobile money, and mobile credit and savings) on the informal sector using data from 101 emerging and developing countries over the period 2000-15.
New APEC synthesis report collates and distills inputs from APEC member economies on their challenges, responses, and capacity building needs with respect to financial inclusion and consumer protection.
This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.
Government of Bangladesh shifted to digital payments to transfer education stipends directly to mobile phone accounts of nearly 13 million mothers. In this report, CGDev takes stock of how t…
World Bank joined hands with IFC on a project for digitizing and modernizing Côte d’Ivoire’s social protection payments. Results show a reduction in administrative costs and better targeting of beneficiaries.
Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…
The paper provides an extensive literature review of the existing global MFS industrya and discusses key learning and recommendations based on insights from ‘Easypaisa’ in Pakistan.
The paper discusses the issue of inadequate privacy and personal data protection in social protection programmes, particularly related to biometric data, presenting good practices from India, Peru, Chile, Mexico, Pakistan and many more countries.
This paper provides examples of how digitization in Kenya has supported the economy via a retail electronic payments system, financial inclusion, increased financial sector vibrancy, and pushed GDP growth with it.
Building upon social role theory (SRT), this study explores the driving forces of trust in mobile social networking services (mobile SNS) for different genders.
Digital Financial Services (DFS) is a relatively new, low-cost means of digital access to transactional financial services. Often termed ‘mobile money’ or ‘mobile financial services,’ DFS is…
The paper outlines potential for growth for FinTech for financial inclusion while emphasising on the need for regulatory approaches , citing some successful cases from India , Kenya and China.
This paper evaluates the effect on household savings of India’s recent financial inclusion drive, a drive that generated an unprecedented increase in access to financial institutions by usin…
This review provides an overview of the operations and impacts of mobile money in the developing world and discussing what the future of mobile money in developing economies may look like.
This paper traces the history of mobile banking in Pakistan, studies various models of mobile banking and assesses its current state.
This study analysis the emerging legal and regulatory issues that mobile payments introduced in Kenya.
The handbook emphasizes the financial opportunities made possible by digital banking, such as financial inclusion and impact investing and summaries standard models of various new technologies.
This report undertakes a systematic review of key literature and identifies areas for further research and opportunities in the field of gender and financial inclusion, particularly digital financial inclusion.