Utilities tax

Can electronic tax invoicing improve tax compliance?

This paper defines Republic of Korea’s motivation for Electronic Tax Invoicing (ETI), the implementation process, the legal and regulatory regimes, lessons learned, and future challenges for tax policy makers and tax authorities in developing countries.

Influence of Online Tax Filing on Tax Compliance among Small and Medium Enterprises in Nakuru Town, Kenya

This study assesses the level of awareness, specifically effect of computer literacy, regarding online filing of tax returns in the context of the Small and Medium Enterprises (SMEs) in Nakuru, Kenya.

Tax Digitalization in Mexico: Success Factors and Pathways Forward

Mexico has been among the forerunners in tax digitalization, starting in the 1980s when it piloted digital Point of Sale (PoS) registration and invoicing.

LEARNING SERIES >> Tax digitalization: building a trusted ecosystem through a common vision

Tax digitalization, when designed and implemented effectively, can deliver major benefits for society, reduce inequalities, and contribute to the financing of the SDGs.

Tax Digitalization in Rwanda: Success Factors and Pathways Forward

This paper suggests pathways forward to help realize these benefits, with specific recommendations.

Success Factors in Tax Digitalization

This report presents a powerful new demonstration of how digital payments can transform millions of lives for the better.

Acceptability of e-Filing of Taxes by Micro-Entrepreneurs in Northwestern Nigeria

Nigeria’s micro-entrepreneurs will be willing to shift to e-filing of taxes if it: 1) enhances their ability to file taxes; 2) Is easy to use; 3) Is adopted by family and peers. Trust in technology was found to be an insignificant predictor.

Lessons on taxing mobile money transactions

This Brookings policy paper, by Prof. Njuguna Ndung'u, argues that instead of increasing the tax base, taxation on mobile phone transactions may end up reversing the adoption of digital payments in Kenya. It says these lessons are also relevant for other African countries considering similar taxes.

E-money, Financial Inclusion and Mobile Money Tax in Sub-Saharan African Mobile Networks

The paper studies the incidence of new mobile money excise duties on the adoption of electronic money.

Digitising tax could raise $300bn annually for developing counties, says report

As Development Aid Evolves, Digitizing Tax Payments Can Have Dramatic Benefits for Emerging Economies

This blog post was originally published in the Huffington Post…

Mobile for Development Utilities Programme: The Role of Mobile in Improved Sanitation Access

This report outlines how mobile channels can support sanitation services delivery while building new engagement models and emphasizes the need of a collaborative approach to mobile technology integration, grant support for developing and piloting.

Mobile for Development Utilities Annual Report

What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.

Tax Digitalization in Indonesia: Success Factors and Pathways Forward

This paper sets out pathways forward to help realize the full potential of digitalization, with specific and practical recommendations.

Special Edition on Tax

500 million reasons to digitize tax payments

New United Nations Study: Digital payments could boost tax revenue by nearly US$500 million each year and drive economic modernization in Tanzania

Findings illustrate how the private and public sector could work together to modernize economies, improve transparency and support financial inclusion and growth…

Financial Inclusion, Digital Payments and Their Impact on Income and Tax Revenue Around the World

Using various global datasets, this study quantifies the effect of financial inclusion and digital payments on income and individual government tax revenues to be an additional $4.1 trillion in the world economy.

[INSIGHT] Tax digitalization needed to aid pandemic relief, boost recovery

LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.