LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.

Introducing the Alliance Learning Series!

The Alliance Learning Series is developed to promote a culture of active sharing of learnings with members and other key stakeholders.

LEARNING SERIES >> Government ownership and leadership over digitization – critical to driving and scaling up digital payments

Planning: Vision and commitment to make digital payments a national priority

LEARNING SERIES >> What will it take for small merchants to embrace digital payments?

Small merchants exert a big influence on the global economy.

Colombia’s Ingreso Solidario: Public-private Collaboration In Covid-19 Emergency Payments Response

Ingreso Solidario is a COVID-19 social protection programme in Colombia benefitting 3 million households. It shows digital payments can be rapidly dispersed across multiple channels.

Country Diagnostic: Viet Nam

Digital payments enable inclusive growth and advance the Sustainable Development Goals, through cost savings, increased transparency, financial inclusion and greater women’s economic participation.

Inclusive Growth: The Global Challenges of Social Inequality and Financial Inclusion

The book outlines a journey from enabling models of government and business to strategies for creating both financial and social inclusion and entrepreneurism as mechanisms for sustainable and inclusive growth.

In the IMF’s Fight Against Corruption, Digital Payments are a Powerful Weapon

IMF managing director Christine Lagarde is to be applauded for her recent leadership in the fight against corruption, and her recognition that there is an increasingly limited role for cash …

Mobile banking in the government-to-person payment sector for financial inclusion in Pakistan

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, this paper critically examines mobile banking usage by women beneficiaries and technology’s effects on the institutional properties of their households.

Mapping the Merchant's Mind: An Analysis of Digital Payment Behaviors by Fixed Store Merchants in Jaipur

A year and a half post demonetization, only about 5% of India’s ~60 million MSMEs own digital acceptance devices. This report provides a deeper context and recommendations on small business profiles, infrastructure, needs, behaviors, and perceptions.

Senegal: Digitizing payments could add FCFA 104 billion to GDP every year

Media release by the Government of Senegal, the Better Than Cash Alliance and MM4P…

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…

Ethiopia: “Mobile money doubled my number of customers in just three years”

In Addis Ababa, the vibrant Ethiopian capital, lies a busy Somali community market where Bisharo runs a small shop.

Governments can fight corruption by joining the digital payment revolution

One token changing the game for sustainable rural water supply in Tanzania

A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …

A Case Study on Monetary Fraud in a Cashless Economy

A case study on three countries Sweden, United States and India is conducted to survey variations in costs for cash and card instruments in economies that have varying extents of cash in cir…

Gender based e-procurement within the city of Johannesburg metropolitan municipality

The article explores the need for gender mainstreaming in the municipal e-procurement value chain processeswithin the city of Johannesburg and offers policy recommendations for improvement including collection and provision of gendered data.

New UN report reveals momentum for digital payments in Ghana could save over GHS 1 billion within next four years

With 37 percent of the value of all payments now made digitally, Ghana is on course to be a leader in the region, with great potential to expand economic opportunities for businesses

Mobile power payments and smart meters plug in Tanzanian homes

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.