Digital Financial Services Toolkit

The toolkits, available both in French and English, are designed for financial service providers (FSPs) who want to go digital.

This toolkit is primarily for…


  • Financial service providers

The six toolkits developed with support from PHB development will be released from November 2016 until March 2017. The goals of this series of toolkits are to (i) help financial institutions identify financially sustainable digital financial service (DFS) business lines that fit their needs; (ii) provide practical tools that financial institutions can use in their journey towards digital finance; and (iii) present and learn from MicroLead partners’ and other financial institutions’ DFS experiences.

  1. DFS Toolkit 1: Use mobile as a tool
  2. DFS Toolkit 2: Be an Agent
  3. DFS Toolkit 3: Leverage an Existing Agent Network
  4. DFS Toolkit 4: Develop Own Network
  5. DFS Toolkit 5: Create Your Own Mobile Banking Channel
  6. DFS Toolkit 6: Become a Digital Provider

View UNCDF’s Digital Financial Services Toolkit