Digital Payments Resources

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[Webinar] Public-private collaboration in COVID-19 emergency payments response: Lessons from Colombia

How has Colombia provided digital financial transfers to nearly 3 million households severely affected by the pandemic?

Video

[Webinar] Responsible Digital Payments during COVID-19: Insights from Jordan, Peru and Ghana

Government members of the Better Than Cash Alliance, Jordan, Peru and Ghana shared key insights on how they are delivering digital payments responsibly to the most vulnerable during a time of crisis. This webinar demonstrated how integrating the Responsible Digital Payments Guidelines in payment responses is possible at a time like this, and why it is an important building block for recovery.
Alliance Report

Achieving Development and Acceptance of an Open and Inclusive Digital Payments Infrastructure

A report by the Better Than Cash Alliance for the G20 Global Partnership for Financial Inclusion.
© © KFW | Responsible Digital Finance
Video

Responsible Digital Finance

New guidelines on Responsible Digital Financial Services will help fintech investors and digital finance innovators seize the opportunities, mitigate the risks, and ensure that digital financial services are responsible, sustainable, and profitable. Find out more in this short video interview.
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Raisina 2018 | Digital Money: Innovating with India for the World

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Currency of Trust: Consumer Behaviors and Attitudes Toward Digital Financial Services in India

© © Better Than Cash Alliance / Emmanuel Doe
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Voices from Ghana

Alliance Report

Building Inclusive Digital Payments Ecosystems: G20 Guidance Note for Governments

Endorsed by G20 Heads of State and Government, this guidance note supports the implementation of the G20 High-Level Principles for Digital Financial Inclusion in the context of inclusive digital payments ecosystems, reflecting lessons drawn from policy development and implementation initiatives undertaken in several countries.
© Coke
Video

Watch: Making Digital Payments Safe for All

© © Coca-Cola
Alliance Report

Responsible Digital Payments Guidelines

The report identifies eight good practices for engaging with clients who are sending or receiving digital payments and who have previously been financially excluded or underserved.
Alliance Report

Accelerators to an Inclusive Digital Payments Ecosystem

This paper reviews 25 countries where digitization has had great impact and reveals 10 tangible steps, or “accelerators,” that governments and companies can take to build inclusive digital economies.
© © Visa Mexico City
Alliance Report

Digital Financial Solutions to Advance Women’s Economic Participation

A report by the World Bank Development Research Group, the Better Than Cash Alliance, the Bill & Melinda Gates Foundation and Women’s World Banking to the G20 Global Partnership for Financial Inclusion.
© ©Colin Crowley, Creative Commons
Alliance Report

An Inclusive Approach to Digital Payments Ecosystems: Accelerating the Transition from Cash Requires an Ecosystem Approach

The purpose of this working paper is to set out the key components and stakeholders in a digital payments ecosystem (DPE).
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Building A Digital Payments Ecosystem

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Making Cash History: How Digital Payments can help drive the Global Goals

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Digital Bangladesh: Service at Doorsteps