Digital Payments Resources

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Toolkit

Digital Financial Services Toolkit

The toolkits, available both in French and English, are designed for financial service providers (FSPs) who want to go digital.

© Coke
Video

Watch: Making Digital Payments Safe for All

© © Coca-Cola
Alliance Report

Responsible Digital Payments Guidelines

The report identifies eight good practices for engaging with clients who are sending or receiving digital payments and who have previously been financially excluded or underserved.
Alliance Report

Accelerators to an Inclusive Digital Payments Ecosystem

This paper reviews 25 countries where digitization has had great impact and reveals 10 tangible steps, or “accelerators,” that governments and companies can take to build inclusive digital economies.
Industry Report

G20 High Level Principles for Digital Financial Inclusion

The principles, endorsed in 2016 during the G20 Chinese Presidency, catalyzes the adoption of digital approaches to achieve G20’s goals of financial inclusion, inclusive growth and increasing women’s economic participation.
Industry Report

Alliance featured in Anatalya outcome document

This review of the Implementation of the Istanbul Programme shares best practices and challenges from initiatives implemented in areas related to productive capacity, infrastructure and energy, agriculture, food security and nutrition and rural development, economy, trade, etc
© Photo Credit: Fehmiu Roffytavare, 2015 CGAP Photo Contest
Industry Report

The risks of financial exclusion highlighted by G20 GPFI paper

The blog captures what have been done so far by international Standard Setting Bodies (SSBs) to incorporate aspects of financial exclusion and recommends a broad plan and concrete steps to move ahead for FATF and SSBs.

Industry Report

Perspectives on Accelerating Global Payment Acceptance

The report finds that infrastructure is one of the most critical parts of delivering electronic payments and also remains woefully lacking. At present about 43 percent of all consumer payments are made with cash.
© Anjali Banthia
Industry Report

Basel standard setter: improving payments infrastructure accelerates financial inclusion

The report attempts to understand the factors that drive awareness and interest among current non-users of digital payments in India and analyzes the experience of current users and dentify potential strategies to spur the adoption among these consumers and merchants.

© © Better Than Cash Alliance
Industry Report

Finanzas digitales bien implementadas: Razones para mejorar la mitigación de los riesgos de los clientes

Well Implemented Digital Finance: Reasons to Improve Client Risk Mitigation (English translation)
© © Visa Mexico City
Alliance Report

Digital Financial Solutions to Advance Women’s Economic Participation

A report by the World Bank Development Research Group, the Better Than Cash Alliance, the Bill & Melinda Gates Foundation and Women’s World Banking to the G20 Global Partnership for Financial Inclusion.
Industry Report

A market-building approach to financial inclusion

The market- building approach discuses the virtous cycle tied to digital payment platforms proliferate, increase in value proposition, a broad customer base and yet more innovative services tailored to the needs of people previously unbanked.

© ©Colin Crowley, Creative Commons
Alliance Report

An Inclusive Approach to Digital Payments Ecosystems: Accelerating the Transition from Cash Requires an Ecosystem Approach

The purpose of this working paper is to set out the key components and stakeholders in a digital payments ecosystem (DPE).
Video

Building A Digital Payments Ecosystem

© photo from GSMA.com
Industry Report

Launching a new toolkit: Digitising payments for businesses, governments and NGOs

The toolkit provides a comprehensive view of scale and nature of Mobile money opportunities; strategic considerations around interoperability and enabling third parties; further providing some insights and best practices around the same.
Toolkit

Government

Learn about good practices in public sector financial management and how your institution can lead the shift to digital payments.