Digital Payments Resources

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Alliance Report

2022 Annual Report - Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women

In 10 years, the Better Than Cash Alliance has spurred a global movement towards the responsible digitization of payments.
© © Better Than Cash Alliance | Arturo García
Alliance Report

2021 Annual Report - Responsible digital payments: accelerating progress on the Sustainable Development Goals and rebuilding inclusive economies

The impressive achievements of our Alliance members, working together with the Secretariat, are highlighted in our 2021 Annual Report.

© ©CSIS
Industry Report

Developing Inclusive Digital Payment Systems

This report from Centre for Strategic and International Studies makes a strong case for digital payments for equity, development and security.
© McKinsey & Company | mckinsey.com
Industry Report

Accelerating winds of change in global payments

The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.
© gsma.com
Industry Report

Distribution 2.0: The future of mobile money agent distribution networks

In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…
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Alliance Report

The Future of Supply Chains: Why Companies are Digitizing Payments

New report underscores benefits of shifting from cash to digital payments in corporate supply chains.
© © GettyImages
Alliance Report

10 reasons to be optimistic that full financial inclusion is possible through digital payments

As the world gets a progress report from the World Bank, the Alliance outlines 10 key reasons to be optimistic about the journey toward full financial inclusion.
© © Copyright 2018 GSM Association
Industry Report

2017 State of the Industry Report on Mobile Money

The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evol…
Industry Report

Digitizing Merchant Payments: What Will It Take?

The presentation provides ideas for digital payments to replace cash as the most used mode of retail merchants worldwide.

© © Better Than Cash Alliance
Industry Report

Branchless Banking in Pakistan: Opportunities and Challenges

The paper examines strengths, weakness, opportunities and threats of branchless banking and recommends some strategies around the identified challenges with a focus on Pakistan.

© © GSMA
Industry Report

Decade Edition of the State of the Industry Report on Mobile Money

The report charts the story of mobile money covering a decade of progress, industry lessons,impact and the future of the industry.
Industry Report

Mobile for Development Utilities Annual Report

What are the key barriers to success in the mobile phone-enabled utility space? In this report, GSMA shares key trends and insights from its work with more than 40 organizations operating primarily in our member countries in Africa and Asia.
© ©Mercy Corps/Lily Frey
Industry Report

Quality of service more important than cost for humanitarian workers

The report provides key findings from the mobile money workshops conducted by Electronic Cash Transfer Learning Action Network (ELAN) in January 2016- one in Dakar (Senegal) and other one in Gisenyi (Rwanda).

© © International Rescue Committee/Facebook
Industry Report

IRC: Financial transfers an essential part of humanitarian response

The 2015 Annual report of International Rescue Committee’s (IRC) highlights their work on the frontlines of Syrian crisis.

Industry Report

Guide to the Use of Digital Financial Services in Agriculture

This Guidebook provides an easy-to-use tool to understand how digital finance is helping addressing some of the challenges faced by smallholder farmers and includes some interesting use cases from Bangladesh, Malawi, Zimbabwe and Nigeria.
© Deepti KC and Mudita Tiwari
Industry Report

World Development Report 2016: Access to the Internet inadequate

USAID has commissioned this study to understand the perceptions towards digital payments among consumers and merchants in low-income communities. The research provides key findings from quantitative surveys carried out in Indian cities- Mumbai, Hyderabad, Kota, Vishakhapatnam, Guntur and Jaunpur,