Digital Payments Resources

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Ideas & Updates

LEARNING SERIES >> Responsible G2P: User-centricity to drive usage of digital payments

Prioritizing women, deepening digital infrastructure, designing for users, and building trust drive usage of digital financial services

© ©Better Than Cash Alliance
Ideas & Updates

LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.
© ©Shutterstock
Ideas & Updates

Introducing the Alliance Learning Series!

The Alliance Learning Series is developed to promote a culture of active sharing of learnings with members and other key stakeholders.

© ©Better Than Cash Alliance / Erwin Nolido
Ideas & Updates

LEARNING SERIES >> Government ownership and leadership over digitization – critical to driving and scaling up digital payments

Planning: Vision and commitment to make digital payments a national priority

© ©Better Than Cash Alliance
Ideas & Updates

LEARNING SERIES >> What will it take for small merchants to embrace digital payments?

Small merchants exert a big influence on the global economy.
Ideas & Updates

In the IMF’s Fight Against Corruption, Digital Payments are a Powerful Weapon

IMF managing director Christine Lagarde is to be applauded for her recent leadership in the fight against corruption, and her recognition that there is an increasingly limited role for cash …
Industry Report

Mobile banking in the government-to-person payment sector for financial inclusion in Pakistan

Through an interpretive case study of the Benazir Income Support Programme (BISP) in Pakistan, this paper critically examines mobile banking usage by women beneficiaries and technology’s effects on the institutional properties of their households.

© © Visa report cover
Industry Report

Mapping the Merchant's Mind: An Analysis of Digital Payment Behaviors by Fixed Store Merchants in Jaipur

A year and a half post demonetization, only about 5% of India’s ~60 million MSMEs own digital acceptance devices. This report provides a deeper context and recommendations on small business profiles, infrastructure, needs, behaviors, and perceptions.

© © SAIIA
Industry Report

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…
© © Dayan Berhe / Better Than Cash Alliance
Ideas & Updates

Ethiopia: “Mobile money doubled my number of customers in just three years”

In Addis Ababa, the vibrant Ethiopian capital, lies a busy Somali community market where Bisharo runs a small shop.
© © eWaterPay | WaterAid.org, Priya Sippy
Industry Report

One token changing the game for sustainable rural water supply in Tanzania

A water payment’s digitization project resulted in tripling water utility payments and reducing water collection waiting time from 3 hour to 10 minutes on average within a year, benefitting …